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Emergency
KNOWN FAULT · Kia

Sorento IV hybrid: scraping or rumbling noise when turning the wheel from the small steering bearing

Sources are not verified in real time and no entry confirms that your car is affected.

Engine / equipment
Kia Sorento (IV) hybrid and plug-in hybrid, electric power steering (MDPS)
Period mentioned
Built from 15–30 September 2020 to 30 June 2021 (US bulletin)
Symptoms
When turning the wheel one way and the other there is a scraping or rumbling noise from the steering. The steering does not get heavier.
Possible cause described
Kia explains in a US technical bulletin (May 2024) that foreign matter gets into the small bearing of the worm shaft in the electric power steering motor. It does not change the steering effort.
Check for the garage
Ask a Kia dealer to check where the noise comes from and, if it is this bearing, to replace it with the kit from bulletin CHA122 (only the bearing is replaced, not the column).
Cost cited in the source
No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

Has this happened to you?

Anonymous answer, no personal data.

Frequently asked questions

How much does it cost to repair this fault?

No verified estimate; ask the garage for a quote.

A rough figure from the original database, not an up-to-date quote.

Calculate estimate
How is it checked?

Ask a Kia dealer to check where the noise comes from and, if it is this bearing, to replace it with the kit from bulletin CHA122 (only the bearing is replaced, not the column).

What are the symptoms?

When turning the wheel one way and the other there is a scraping or rumbling noise from the steering. The steering does not get heavier.

Which cars and years does it affect?
Brands
Kia
Engine / equipment
Kia Sorento (IV) hybrid and plug-in hybrid, electric power steering (MDPS)
Period mentioned
Built from 15–30 September 2020 to 30 June 2021 (US bulletin)

Taking it to a garage?

Find garages near you and, before you say yes, check whether the quote is reasonable.

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