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Emergency
KNOWN FAULT · Mercedes-Benz

Squeal from the electric motor when reversing slowly (EQA, EQB, EQE and EQS): normal, no parts to replace

Sources are not verified in real time and no entry confirms that your car is affected.

Engine / equipment
Mercedes EQA, EQB (243), EQE and EQS electric
Period mentioned
2022–2023
Symptoms
When reversing very slowly (below about 6 km/h) a squeal comes from the drive unit; it does not happen going forwards.
Possible cause described
According to Mercedes-Benz bulletin LI08.10-P-075764 (January 2023), a seal separating the coolant circuit from the electric motor is wetted with coolant when driving forwards; when the direction of rotation changes slowly it may stay dry and squeal (the “stick-slip” effect). It does not affect the function or durability of the seal or the motor.
Check for the garage
If the squeal only happens when reversing slowly, with no warnings and no loss of power, the bulletin says no part should be replaced. If there are warning lights, coolant loss or noise going forwards too, have the garage check it.
Cost cited in the source
No cost: nothing needs repairing.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

Has this happened to you?

Anonymous answer, no personal data.

Frequently asked questions

How much does it cost to repair this fault?

No cost: nothing needs repairing.

A rough figure from the original database, not an up-to-date quote.

Calculate estimate
How is it checked?

If the squeal only happens when reversing slowly, with no warnings and no loss of power, the bulletin says no part should be replaced. If there are warning lights, coolant loss or noise going forwards too, have the garage check it.

What are the symptoms?

When reversing very slowly (below about 6 km/h) a squeal comes from the drive unit; it does not happen going forwards.

Which cars and years does it affect?
Brands
Mercedes-Benz
Engine / equipment
Mercedes EQA, EQB (243), EQE and EQS electric
Period mentioned
2022–2023

Taking it to a garage?

Find garages near you and, before you say yes, check whether the quote is reasonable.

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