- Engine / equipment
- Mercedes EQA and EQB electric (platform 243)
- Period mentioned
- 2022–2024
- Symptoms
- When stationary or below about 11 km/h, for example when parking, the steering is only partly assisted. No warning appears and no code is stored. It works normally again after switching off and on or above that speed, but it may come back.
- Possible cause described
- Mercedes-Benz bulletin LI46.35-P-077911 (September 2024) puts it down to the software of the electric steering unit (N68); it is fixed by updating it.
- Check for the garage
- If the steering gets heavy at low speed without any warning, ask Mercedes for the steering software update before replacing parts. If it also gets heavy while driving or a steering warning appears, stop somewhere safe and call for assistance.
- Cost cited in the source
- No parts cost: it is a software update; ask whether the warranty covers it.A rough figure from the original database, not an up-to-date quote.
KNOWN FAULT · Mercedes-Benz
Heavier steering when parking, with no warnings or codes: electric power steering software (EQA and EQB)
Sources are not verified in real time and no entry confirms that your car is affected.
Has this happened to you?
Anonymous answer, no personal data.
Frequently asked questions
How much does it cost to repair this fault?
No parts cost: it is a software update; ask whether the warranty covers it.
A rough figure from the original database, not an up-to-date quote.
Calculate estimateHow is it checked?
If the steering gets heavy at low speed without any warning, ask Mercedes for the steering software update before replacing parts. If it also gets heavy while driving or a steering warning appears, stop somewhere safe and call for assistance.
What are the symptoms?
When stationary or below about 11 km/h, for example when parking, the steering is only partly assisted. No warning appears and no code is stored. It works normally again after switching off and on or above that speed, but it may come back.
Which cars and years does it affect?
- Brands
- Mercedes-Benz
- Engine / equipment
- Mercedes EQA and EQB electric (platform 243)
- Period mentioned
- 2022–2024
Taking it to a garage?
Models with this entry
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