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Emergency
RECALL · Nissan

The steering wheel may think your hands are on it and not warn you with ProPilot engaged (Qashqai J12 of 2021–2022)

Sources are not verified in real time and no entry confirms that your car is affected.

A recall does not mean your car is affected. Check the market, build date and VIN with the manufacturer.

Engine / equipment
ProPilot hands-on capacitive sensor mat in the steering wheel: Nissan Qashqai J12
Period mentioned
2021–2022 (built from 6/5/2021 to 27/9/2022; only the VINs in the recall)
Symptoms
With ProPilot engaged, the car does not warn you to put your hands back on the wheel even when you have taken them off.
Possible cause described
According to the UK DVSA (R/2024/021), the capacitive mat that detects hands may have been damaged when the steering wheel was made, and the wheel may wrongly detect that the driver has their hands on it.
Check for the garage
Always drive with your hands on the wheel even when using ProPilot. Ask a Nissan dealer, with the VIN, whether the recall is outstanding on your car. They check the steering wheel serial number and replace it if needed.
Cost cited in the source
No verified estimate; check whether the free recall remedy remains outstanding for the VIN.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

Frequently asked questions

Is it free?

Manufacturer recall campaigns are normally carried out free of charge at the brand's official service. Ask the dealer whether your car is affected: it depends on the chassis number (VIN), the market and the production date.

How is it checked?

Always drive with your hands on the wheel even when using ProPilot. Ask a Nissan dealer, with the VIN, whether the recall is outstanding on your car. They check the steering wheel serial number and replace it if needed.

What are the symptoms?

With ProPilot engaged, the car does not warn you to put your hands back on the wheel even when you have taken them off.

Which cars and years does it affect?
Brands
Nissan
Engine / equipment
ProPilot hands-on capacitive sensor mat in the steering wheel: Nissan Qashqai J12
Period mentioned
2021–2022 (built from 6/5/2021 to 27/9/2022; only the VINs in the recall)

Other entries for these makes

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