A recall does not mean your car is affected. Check the market, build date and VIN with the manufacturer.
- Engine / equipment
- Online connectivity unit (OCU) of the eCall emergency call: Škoda Kamiq and Scala
- Period mentioned
- Model years 2019–2021
- Symptoms
- The infotainment (MIB) welcome screen freezes and the LED in the emergency call (eCall) button flashes yellow.
- Possible cause described
- A software fault in the online connectivity unit (OCU) stops the eCall emergency call from working properly. Škoda fixes it at the dealer by updating that software (recall started in June 2020, according to ÖAMTC); AUTO BILD also lists this eCall recall among the Kamiq's.
- Check for the garage
- If you see the frozen screen or the yellow light on the SOS button, ask a Škoda dealer, with the VIN, to check whether the OCU update is outstanding. In the meantime the car can be used, but do not count on it calling for help by itself after a crash.
- Cost cited in the source
- No verified estimate; check whether the free recall remedy remains outstanding for the VIN.A rough figure from the original database, not an up-to-date quote.