Interior door handles that deactivate with the engine running (308, 408, 3008, 5008, C5 X, DS 4 and DS N°8)

Engine / equipment

Peugeot 308, 408, 3008 and 5008, Citroën C5 X, DS 4 and DS N°8 built between late 2023 and 2026

Period mentioned

2023–2026

Symptoms

With the car switched on, one or all four doors cannot be opened from inside.

Possible cause described

A software fault in the vehicle supervision module (VSM) can deactivate the interior handles with the engine running, so occupants could not get out, for example after a crash. Recall published in June 2026 on Rappel Conso (45,500 cars in France): 308 built from 1/11/2023 to 12/2/2026, 408 from 3/11/2023 to 9/2/2026, 3008 from 9/10/2023 to 9/7/2025 and 5008 from 5/12/2023 to 10/7/2025, plus some C5 X, DS 4 and DS N°8. The VSM software is updated in about 30 minutes.

Check for the garage

Check the campaign by VIN at the dealer; meanwhile, test the interior handles with the car switched on.

Cost cited in the source

Free under the recall.A rough figure from the original database, not an up-to-date quote.

Sources from the original database