TESTIGO'S OWN DATABASE
Faults and recalls.
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15 entries · page 1 of 1
Nissan Qashqai J11: suspension joints, brake discs, lights and emissions at the inspection according to AUTO BILDKnown weak points
- Engine / equipment
- Nissan Qashqai J11, all versions
- Period mentioned
- 2014–2021
- Symptoms
- Wind noise at the doors; rarely, chipped paint. The source describes no other symptoms: the rest are defects found by the German roadworthiness test.
- Possible cause described
- AUTO BILD (2026 TÜV report, June 2026) says that at the German roadworthiness test the Qashqai shows worn suspension ball and guide joints, brake discs that wear quickly although the cars do not cover many kilometres, front and rear lights failing more often than normal on young cars and too many failures at the emissions test. According to the ADAC, quoted by the magazine, the J11’s 12 V batteries are rather weak. The recalls it lists are for drive failure, the child lock, a fire risk, a software update and the emergency braking assistant.
- Check for the garage
- Before the MOT or periodic inspection, and when buying one second-hand, look underneath: suspension joints, brake discs and exhaust; check all the lights too. If the car is slow to start, have the battery tested.
- Cost cited in the source
- No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.
Sources from the original database
View full entryNo air from any vent because snow has built up at the blower inlet (Qashqai J11 and X-Trail T32)Climate control
- Engine / equipment
- Cabin blower air inlet, under the scuttle panel: Nissan Qashqai J11 and X-Trail T32
- Period mentioned
- 2014–2020
- Symptoms
- No air comes out of any of the vents; there may be snow in and around the blower motor air inlet, behind the scuttle panel.
- Possible cause described
- Nissan explains in two US bulletins (NTB19-080 for the 2014–2020 Rogue T32, and NTB20-098 for the 2017–2018 Rogue Sport J11, the Qashqai sold there) that snow can build up in the blower air inlet behind the scuttle panel and stop air flow from every vent. To prevent it, Nissan fits filters in the scuttle panel and at the wiper pivots.
- Check for the garage
- Clear snow from the base of the windscreen before setting off. If there is still no air, the bulletin says to clean snow, water and debris from the blower inlet, clean or replace the blower motor, replace its resistor if it does not work at every speed and fit the filters if the car does not have them.
- Cost cited in the source
- No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.
Sources from the original database
Nissan bulletin NTB19-080: Rogue (X-Trail T32), no air flow from vents due to snow build-upNissan bulletin NTB20-098: Rogue Sport (Qashqai J11), no air flow from vents due to snow build-up
View full entryVibration or judder from the rear when turning slowly on dry roads (Qashqai J11 and X-Trail T32 with four-wheel drive)Transmission
- Engine / equipment
- Electric controlled coupling of the rear final drive and the AWD control unit: Nissan Qashqai J11 and X-Trail T32 4x4
- Period mentioned
- 2014–2020
- Symptoms
- Vibration or judder from the rear of the car when turning, on dry roads and at low speed (below about 65 km/h, 40 mph).
- Possible cause described
- According to Nissan bulletin NTB20-069 (USA, September 2020) for the 2014–2020 Rogue T32 and the 2017–2019 Rogue Sport J11 with AWD, the vibration stops if the rear final drive coupling is electrically disconnected; the fix is to replace that coupling, replace the AWD control unit if its part number requires it and write its characteristic data.
- Check for the garage
- Tell the garage when it happens (turning, slowly, on dry roads). Following the bulletin, they check whether the vibration stops with the rear coupling disconnected before replacing parts.
- Cost cited in the source
- No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.
Sources from the original database
Nissan bulletin NTB20-069: Rogue and Rogue Sport, vibration and/or noise when making low speed turns
View full entryNoisy climate control blower or water dripping onto the driver’s carpet after a car wash (X-Trail T32)Climate control
- Engine / equipment
- Cabin blower and the scuttle area: Nissan X-Trail T32
- Period mentioned
- 2014–2020
- Symptoms
- The climate control blower is noisy, or water drips onto the driver’s side carpet after going through a car wash.
- Possible cause described
- According to Nissan bulletin NTB20-090a (USA, December 2020) for the 2014–2020 Rogue T32, debris gets into the blower or builds up in the scuttle area. For the noise, the blower motor is removed and cleaned, an air intake cover is fitted and filters are added at the wiper pivots; for the water, the scuttle panel and wiper linkage are removed and the debris in that area is cleaned out.
- Check for the garage
- Clear leaves from the base of the windscreen. If the blower is noisy or water drips on the carpet, have the blower inlet and the scuttle area cleaned as the bulletin describes.
- Cost cited in the source
- No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.
Sources from the original database
View full entryThe climate control blower does not work on cold starts and starts when the A/C is switched off and on (X-Trail T33)Climate control
- Engine / equipment
- A/C amplifier (control unit): Nissan X-Trail T33
- Period mentioned
- 2021–2023
- Symptoms
- On a cold start no air comes out because the blower does not run; it starts if you switch the A/C off and on again.
- Possible cause described
- According to Nissan bulletin NTB23-032B (USA, September 2024) for the 2021–2023 Rogue T33, the fault lies in the A/C amplifier: depending on its part number, it is reprogrammed or replaced. The bulletin covers all the Japanese-built cars (VIN starting with JN8).
- Check for the garage
- Meanwhile, switch the A/C off and on to get the blower going, especially if you need to demist. Ask the garage to check the amplifier part number as the bulletin says.
- Cost cited in the source
- No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.
Sources from the original database
View full entryGurgling or dripping noise from the sunroof when driving in the rain (X-Trail T33)Bodywork
- Engine / equipment
- Front sunroof drain tube grommets: Nissan X-Trail T33
- Period mentioned
- 2021–2023
- Symptoms
- A gurgling, dripping or draining noise comes from the sunroof when driving in the rain.
- Possible cause described
- According to Nissan bulletin NTB23-072 (USA, October 2023) for the Rogue T33 built up to September 2023 (in Japan, up to 5/9/2023), the fix is to replace the left and right front sunroof drain tube grommets.
- Check for the garage
- Tell the garage the noise comes from the sunroof in the rain; following the bulletin, they replace both front drain tube grommets.
- Cost cited in the source
- No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.
Sources from the original database
View full entryClicking, rattling or squeaking from the rear over bumps because of debris on the shock absorber mounts (X-Trail T33)Suspension and steering
- Engine / equipment
- Rear shock absorber mounting brackets: Nissan X-Trail T33
- Period mentioned
- 2021–2023
- Symptoms
- Clicking, rattling or squeaking from the rear when going over bumps.
- Possible cause described
- According to Nissan bulletin NTB24-011 (USA, February 2024) for the Rogue T33 built up to 18/10/2023, if the rear shock absorber mounting bracket has no debris cap and has road debris on it, both brackets are replaced and the caps fitted.
- Check for the garage
- Have the rear shock absorber mounts checked for the debris cap and for built-up dirt.
- Cost cited in the source
- No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.
Sources from the original database
View full entryWater leaking in through the rear wiper arm pivot seal (X-Trail T33)Bodywork
- Engine / equipment
- Rear wiper arm pivot seal: Nissan X-Trail T33
- Period mentioned
- 2021–2024
- Symptoms
- Water around the rear wiper arm pivot seal, on the tailgate.
- Possible cause described
- According to Nissan bulletin NTB22-068A (USA, July 2024) for the Rogue T33 (Japanese-built cars up to 7/4/2024), the rear wiper arm pivot seal can let water through; it is confirmed with a water soak test and the seal is replaced with a new one.
- Check for the garage
- If you see water or damp near the rear wiper motor or in the boot, ask for the water test and a new seal.
- Cost cited in the source
- No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.
Sources from the original database
View full entryLeaks at the top corners of the windscreen or water stains on the headlining (X-Trail T33 with roof rails)Bodywork
- Engine / equipment
- Front clips of the roof rails or roof side mouldings: Nissan X-Trail T33
- Period mentioned
- 2021–2022
- Symptoms
- Water leaks in at one of the top corners of the windscreen, or there are water stains on the headlining or on the front pillar trims.
- Possible cause described
- According to Nissan bulletin NTB21-097B (USA, January 2024) for the Rogue T33 with roof rails or roof side mouldings (Japanese-built cars up to 27/6/2022), the fix is to remove the rails or mouldings and replace the leading plastic clip.
- Check for the garage
- If you see water or stains near the corners of the windscreen, have the front clips of the roof rails checked as the bulletin describes.
- Cost cited in the source
- No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.
Sources from the original database
View full entryClunk, pop or bump from the top of the front suspension when turning the steering wheel (Leaf ZE0 and Juke F15)Suspension and steering
- Engine / equipment
- Top of the front strut assemblies: Nissan Leaf (ZE0) and Juke (F15)
- Period mentioned
- 2013–2015
- Symptoms
- A clunk, pop or bump from the top of one of the front struts when the steering wheel is turned.
- Possible cause described
- According to Nissan bulletin NTB14-088b (USA, April 2015) for the 2013–2015 Leaf and the 2013 Juke, the noise comes from the top of the front strut and is fixed by fitting a spacer in both front strut assemblies.
- Check for the garage
- Tell the garage the noise comes when turning the wheel. Before replacing struts, have them find where it comes from (the bulletin uses chassis microphones on the springs) and whether the spacer fixes it.
- Cost cited in the source
- No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.
Sources from the original database
View full entryEV system warning light on after unplugging before charging has finished (Leaf of 2013–2016)High-voltage battery
- Engine / equipment
- Power delivery module (PDM, charger): Nissan Leaf (ZE0)
- Period mentioned
- 2013–2016
- Symptoms
- After starting a charge and unplugging the connector before it has finished, the EV system warning light comes on, with codes B2840 or B29C1 stored.
- Possible cause described
- According to Nissan bulletin NTB16-006 (USA, January 2016) for the 2013–2016 Leaf ZE0, the fix is to reprogram the power delivery module (PDM) if the bulletin applies to the car.
- Check for the garage
- Have the codes read: with B2840 or B29C1 and a warning that appeared after unplugging mid-charge, ask about reprogramming the PDM before replacing parts.
- Cost cited in the source
- No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.
Sources from the original database
View full entryThe car will not start with codes P31E7 and P0AA6 because of a battery module with a bent retention plate (Leaf e+ 62 kWh)High-voltage battery
- Engine / equipment
- 62 kWh lithium-ion battery modules: Nissan Leaf (ZE1) e+
- Period mentioned
- 2019–2025
- Symptoms
- The car does not start and has codes P31E7 (restart inhibition) and P0AA6 (high-voltage system isolation) stored.
- Possible cause described
- According to Nissan bulletin NTB23-024A (USA, May 2024) for the 2019–2025 Leaf ZE1 with the 62 kWh battery, if a battery module triggered the codes, it is inspected for a bent retention plate and, if so, the module is replaced.
- Check for the garage
- Do not keep trying to start it: it is a high-voltage fault. Call for assistance and have a Nissan dealer follow the bulletin’s diagnosis to see whether a battery module is the cause.
- Cost cited in the source
- No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.
Sources from the original database
View full entryA front door will not open from inside or outside although the handles and latch are fine (Leaf of 2018–2021)Bodywork
- Engine / equipment
- Front door latch and its stiffener: Nissan Leaf (ZE1)
- Period mentioned
- 2018–2021
- Symptoms
- One or both front doors will not open with the inside or outside handle, although the handles, cables and latch work and the door is not damaged.
- Possible cause described
- According to Nissan bulletin NTB18-042b (USA, January 2021) for the 2018–2021 Leaf ZE1 (and other models), the gap between the latch lever and the stiffener tab must be inspected and adjusted following the bulletin’s steps (simply bending the tab is not enough).
- Check for the garage
- Ask the garage to adjust the latch gap as the bulletin describes before replacing handles or latches.
- Cost cited in the source
- No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.
Sources from the original database
View full entryClicking or popping from the front axle area when pulling away, accelerating or slowing down (Leaf of 2018–2023)Suspension and steering
- Engine / equipment
- Wheel nuts and front axle area: Nissan Leaf (ZE1)
- Period mentioned
- 2018–2023
- Symptoms
- A click or pop from the front axle area when pulling away, accelerating or slowing down.
- Possible cause described
- According to Nissan bulletin NTB19-105C (USA, September 2022) for the 2018–2023 Leaf ZE1, before any diagnosis the wheel nuts on all four wheels are torqued to 113 Nm in a diagonal pattern; if the noise remains, it is diagnosed following the service manual.
- Check for the garage
- First have the wheel nuts tightened to the bulletin’s torque (113 Nm, diagonally); it is the cheapest step and comes before looking for other causes.
- Cost cited in the source
- No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.
Sources from the original database
View full entryHorn not working because of a pinched ground wire in the horn pad (Leaf of 2018–2023)Electrical and electronic systems
- Engine / equipment
- Horn pad ground wire and horns: Nissan Leaf (ZE1)
- Period mentioned
- 2018–2023
- Symptoms
- The horn does not sound.
- Possible cause described
- According to Nissan bulletin NTB22-051B (USA, July 2023) for the 2018–2023 Leaf ZE1 (and other models), the horn pad is inspected for a pinched ground wire; if one is found, the high and low horns are replaced. Reaching it requires removing the steering wheel airbag.
- Check for the garage
- Do not remove the centre of the steering wheel yourself: it holds the airbag. Have the horn ground wire checked as the bulletin describes. Without a horn the car can fail the MOT or periodic inspection.
- Cost cited in the source
- No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.