Skip to content
Emergency

Before you buy a used Mercedes-Benz Citan / Clase T (W415 / W420).

2012–2026 · Petrol / Diesel / Electric · 3 engines

Taken only from Testigo's sourced sheets. Use it to question the seller and on the test drive: it does not confirm that any particular car is affected.

Mercedes-Benz Citan / Clase T (W415 / W420), real photo of this generation
Vauxford · CC BY-SA 4.0 · Wikimedia Commons · Photo source

The essentials.

Typical faults by engine

The period and mileage are those mentioned by each sheet's sources. They are not a maintenance interval and do not predict that any particular car will fail.

All versions

Sheets the catalogue links to all 3 of its engines.

  • Turbo, 1.2 oil consumption and steering on the CitanKnown weak points
    Period mentioned
    2012 onwards
    Mileage mentioned
    What the sheet says: W415: a turbo failing with mileage (noises, low power, warning light), oil consumption on the 1.2 turbo from about 100,000 km, steering column and box, rusty brakes and lines, interior rattles, an injection warning from a burnt fuel-pump connector; W420: a battery that cuts consumers with the engine off.

    Applies if: Weak points of this model from inspections, breakdown statistics and recalls; anything specific to one engine is stated in the sheet.

1.2 / 1.3 · eCitan

1.2 / 1.3 (Petrol) · eCitan (Electric)

We have no faults specific to this engine, only those common to every version.

1.5 CDI / d

Diesel

Which engine has the fewest documented faults?

Documented faults and recalls by engine for the Mercedes-Benz Citan / Clase T (W415 / W420)
EngineDocumented faultsRecalls
1.2 / 1.3PetrolFewest documented11 with conditions1
1.5 CDI / dDiesel21 with conditions0
eCitanElectricFewest documented11 with conditions1

According to the data we have, the engines with the fewest documented faults are: 1.2 / 1.3 (Petrol), eCitan (Electric).

By fuel type, the ones with the fewest documented faults are: Petrol, Electric.

We only count the sourced sheets we have. An engine with fewer is not guaranteed to be more reliable: it may have been studied less or sold in smaller numbers.

Official recalls: ask before you pay

A recall existing does not mean this car is affected or that it is still outstanding: it depends on the chassis number, the market and the production date.

  1. Ask the seller for the chassis number (VIN): it has 17 characters, appears in the car's documents and can usually also be seen at the base of the windscreen.
  2. Ask an official Mercedes-Benz dealer, or the brand's official website if it lets you check by chassis number, whether each recall has been done or is still outstanding for that VIN.
  3. Manufacturer recalls are normally carried out free of charge by the official service network. If one is outstanding, ask for it to be done before you close the sale.
Recall: central gateway initialisationElectronics

Engines: 1.2 / 1.3 (Petrol) · eCitan (Electric)

How to check it: Check VIN; update central gateway.

View full entry

On the test drive: what to look and listen for

Taken from each sheet's symptoms and checks. You can tick off what you have already looked at: it is saved only in this browser.

0 of 2 checked

Injection / EGR / DPF

  • Look out for: Smoke, hesitation or hard starting (injectors); unstable idle, power loss and engine light (EGR); particulate filter warning in town use; oil consumption.

    Ask them to check: Identify the engine (OM607 until 2018, OM608 after), measure injector balance rates, check the EGR and particulate filter status and watch the oil level.

Known weak points

  • Look out for: W415: a turbo failing with mileage (noises, low power, warning light), oil consumption on the 1.2 turbo from about 100,000 km, steering column and box, rusty brakes and lines, interior rattles, an injection warning from a burnt fuel-pump connector; W420: a battery that cuts consumers with the engine off.

    Ask them to check: Measure oil consumption (1.2); test the turbo; check the steering-column campaign by VIN.

Sources

Every fact on this page comes from these Testigo sheets and their original sources. Sources are not checked in real time.

More Mercedes-Benz buying guides

View the model pageAll buying guides