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Emergency
KNOWN FAULT · Citroën

Engine software that can let it overheat (Citroën C4 Picasso II and C4 built 2012 to 2015, 2018 recall)

Sources are not verified in real time and no entry confirms that your car is affected.

Engine / equipment
Citroën C4 Picasso II (5 Dec 2012–21 Apr 2015) and C4 (17 Jul 2014–30 Apr 2015), plus DS4, C5 and DS5 of the same periods
Period mentioned
Recall of April 2018
Symptoms
Engine overheating from a fault in the control software; the notice describes no earlier symptoms.
Possible cause described
According to the official notice (Rappel Conso), a problem with the engine control software can cause overheating. It covers the C4 Picasso built from 5 Dec 2012 to 21 Apr 2015 and the C4 and DS4 from 17 Jul 2014 to 30 Apr 2015; the notice names no engine and gives no number of cars.
Check for the garage
Ask Citroën by VIN whether your car is included and whether the software was updated. If the temperature gauge rises, stop and do not keep driving.
Cost cited in the source
Free under the recall.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

Has this happened to you?

Anonymous answer, no personal data.

Frequently asked questions

How much does it cost to repair this fault?

Free under the recall.

A rough figure from the original database, not an up-to-date quote.

Calculate estimate
How is it checked?

Ask Citroën by VIN whether your car is included and whether the software was updated. If the temperature gauge rises, stop and do not keep driving.

What are the symptoms?

Engine overheating from a fault in the control software; the notice describes no earlier symptoms.

Which cars and years does it affect?
Brands
Citroën
Engine / equipment
Citroën C4 Picasso II (5 Dec 2012–21 Apr 2015) and C4 (17 Jul 2014–30 Apr 2015), plus DS4, C5 and DS5 of the same periods
Period mentioned
Recall of April 2018

Taking it to a garage?

Find garages near you and, before you say yes, check whether the quote is reasonable.

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