- Engine / equipment
- Octavia IV, all versions
- Period mentioned
- 2020 onwards
- Symptoms
- The central screen restarts by itself or stays off for a while; the phone connected through SmartLink (Android Auto or Apple CarPlay) or Bluetooth disconnects; the connected services fail.
- Possible cause described
- Škoda runs official software campaigns for the Octavia: the SW1985 infotainment one improves SmartLink and Bluetooth stability and reduces screen resets and outages; 1989 increases stability and improves connectivity, and those for the communication unit (OCU 0306 and 0311) stabilise the network connection.
- Check for the garage
- Check in the car’s menu which software version it has and ask Škoda, with the VIN, which campaigns are missing. The update can arrive over the internet; while it installs (30 minutes at most) the car cannot be used.
- Cost cited in the source
- Free: it is a manufacturer service action.A rough figure from the original database, not an up-to-date quote.
KNOWN FAULT · Skoda
The central screen of the Škoda Octavia IV restarts or switches off and SmartLink or Bluetooth drop out
Sources are not verified in real time and no entry confirms that your car is affected.
Has this happened to you?
Anonymous answer, no personal data.
Frequently asked questions
How much does it cost to repair this fault?
Free: it is a manufacturer service action.
A rough figure from the original database, not an up-to-date quote.
Calculate estimateHow is it checked?
Check in the car’s menu which software version it has and ask Škoda, with the VIN, which campaigns are missing. The update can arrive over the internet; while it installs (30 minutes at most) the car cannot be used.
What are the symptoms?
The central screen restarts by itself or stays off for a while; the phone connected through SmartLink (Android Auto or Apple CarPlay) or Bluetooth disconnects; the connected services fail.
Which cars and years does it affect?
- Brands
- Skoda
- Engine / equipment
- Octavia IV, all versions
- Period mentioned
- 2020 onwards
Taking it to a garage?
Models with this entry
- Skoda Octavia IV2020–2026
Other entries for these makes
- Bosch ABS fault fixed by reprogramming and condensation inside headlights and rear lights (Fabia II)Skoda
- Unstable rear camera, SmartLink or Bluetooth on recent Škoda Fabia, Scala, Kamiq, Karoq, Kodiaq and SuperbSkoda
- Frozen welcome screen and yellow light flashing on the SOS button: eCall may not work (Kamiq and Scala 2019–2021)Skoda
- DSG7 gearbox mechatronic unit (DQ200)Volkswagen · Audi · Seat
- Excessive oil consumption (piston rings)Volkswagen · Audi · Seat
- Timing chain tensionerVolkswagen · Audi · Seat
Something not right on this page?