A recall does not mean your car is affected. Check the market, build date and VIN with the manufacturer.
- Engine / equipment
- Tailgate gas strut: Ford Transit Custom, Tourneo Custom and Tourneo Courier
- Period mentioned
- Built from 16/7/2026 to 23/9/2026 (only the VINs in the recall)
- Symptoms
- The tailgate no longer holds up properly because the gas strut has come off its connection head.
- Possible cause described
- If the tailgate is pushed further up once it is already fully open, the gas strut connection head may come off. It is UK recall R/2026/374 (Ford 26S72, October 2026).
- Check for the garage
- Ask a Ford dealer, with the VIN, whether your vehicle has this recall outstanding: they check the tailgate strut and replace it if needed, free of charge. Until then, do not push the tailgate once it is fully open and do not stand under it.
- Cost cited in the source
- No verified estimate; check whether the free recall remedy remains outstanding for the VIN.A rough figure from the original database, not an up-to-date quote.