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Emergency
RECALL · Mercedes-Benz

The automatic emergency call (eCall) may not be enabled in the communication module (2026 CLA C178, recall SRPC2610)

Sources are not verified in real time and no entry confirms that your car is affected.

A recall does not mean your car is affected. Check the market, build date and VIN with the manufacturer.

Engine / equipment
Emergency call communication module: Mercedes-Benz CLA (C178)
Period mentioned
Built from 2/2/2026 to 5/3/2026 (only the VINs in the recall)
Symptoms
The official record describes no early warning signs: the car works normally.
Possible cause described
On some cars the emergency call function in the communication module may not be enabled, so after a crash it would not call the emergency services by itself. It is UK recall R/2026/380 (Mercedes SRPC2610, October 2026), which also includes some new 2026 GLB and GLC models.
Check for the garage
Ask a Mercedes-Benz dealer, with the VIN, whether your car has this recall outstanding: they update the communication module software free of charge.
Cost cited in the source
No verified estimate; check whether the free recall remedy remains outstanding for the VIN.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

Frequently asked questions

Is it free?

Manufacturer recall campaigns are normally carried out free of charge at the brand's official service. Ask the dealer whether your car is affected: it depends on the chassis number (VIN), the market and the production date.

How is it checked?

Ask a Mercedes-Benz dealer, with the VIN, whether your car has this recall outstanding: they update the communication module software free of charge.

What are the symptoms?

The official record describes no early warning signs: the car works normally.

Which cars and years does it affect?
Brands
Mercedes-Benz
Engine / equipment
Emergency call communication module: Mercedes-Benz CLA (C178)
Period mentioned
Built from 2/2/2026 to 5/3/2026 (only the VINs in the recall)

Other entries for these makes

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