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Emergency
RECALL · Mercedes-Benz

Electric power steering may stop assisting while driving because of poor solder joints in its control unit (SL R231, E-Class and S-Class, 2012–2015)

Sources are not verified in real time and no entry confirms that your car is affected.

A recall does not mean your car is affected. Check the market, build date and VIN with the manufacturer.

Engine / equipment
Electric power steering control unit: Mercedes-Benz SL (R231), E-Class and S-Class
Period mentioned
In the USA, built from 23/8/2012 to 14/8/2015; in the UK, only the VINs in the recall
Symptoms
The steering wheel suddenly becomes very heavy because the power steering stops assisting while you drive.
Possible cause described
Inside the electric power steering control unit, some contacts may not have been soldered properly. If they lose connection, the steering switches off and assistance is lost; according to NHTSA, the higher resistance in those contacts can also cause a fire, even with the car parked and the ignition off. In the UK it is recall R/2017/073 (Mercedes SRPC1704: SL, C-Class and E-Class); in the USA, 16V899 (2013–2015 SL 550, 2013–2014 SL 63 AMG, several 2014–2016 E-Class models and 2014–2015 S 550).
Check for the garage
Ask a Mercedes-Benz dealer, with the VIN, whether your car has this recall outstanding: they replace the steering control unit free of charge. If the wheel suddenly goes heavy, hold it firmly, stop somewhere safe and do not drive on.
Cost cited in the source
No verified estimate; check whether the free recall remedy remains outstanding for the VIN.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

Frequently asked questions

Is it free?

Manufacturer recall campaigns are normally carried out free of charge at the brand's official service. Ask the dealer whether your car is affected: it depends on the chassis number (VIN), the market and the production date.

How is it checked?

Ask a Mercedes-Benz dealer, with the VIN, whether your car has this recall outstanding: they replace the steering control unit free of charge. If the wheel suddenly goes heavy, hold it firmly, stop somewhere safe and do not drive on.

What are the symptoms?

The steering wheel suddenly becomes very heavy because the power steering stops assisting while you drive.

Which cars and years does it affect?
Brands
Mercedes-Benz
Engine / equipment
Electric power steering control unit: Mercedes-Benz SL (R231), E-Class and S-Class
Period mentioned
In the USA, built from 23/8/2012 to 14/8/2015; in the UK, only the VINs in the recall

Other entries for these makes

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