A recall does not mean your car is affected. Check the market, build date and VIN with the manufacturer.
- Engine / equipment
- Tailgate gas struts: Volkswagen Transporter T7
- Period mentioned
- Built from 16/7/2026 to 11/9/2026 (only the VINs in the recall)
- Symptoms
- The tailgate suddenly drops by itself after being opened fully, because one gas strut alone cannot hold it.
- Possible cause described
- If the tailgate is pushed too hard to its end position when opening, the upper ball socket can separate from the gas strut and the tailgate falls unrestrained. It is UK recall R/2026/384 (Volkswagen 55LM, October 2026).
- Check for the garage
- Ask a Volkswagen Commercial Vehicles dealer, with the VIN, whether your van has this recall outstanding: they check the tailgate struts and replace them if needed, free of charge. Until then, do not push the tailgate beyond its normal opening and do not stand under it.
- Cost cited in the source
- No verified estimate; check whether the free recall remedy remains outstanding for the VIN.A rough figure from the original database, not an up-to-date quote.