Wet carpet after driving through deep water because an underbody plug is missing

Engine / equipment

Journey 2.4 with the 4-speed automatic

Period mentioned

2016

Symptoms

The floor carpet gets soaked after driving through deep puddles or flooded stretches, although no water gets in with normal rain.

Possible cause described

A rubber plug is missing from a hole in the underbody. FCA has it fitted (revised bulletin 23-052-16) on Journeys built from 6/1/2016 to 2/8/2016 with the 4-speed automatic.

Check for the garage

Dry the carpet to avoid smells and rust. At the garage, have them check whether the underbody plug is missing before looking for leaks in the doors or roof.

Cost cited in the source

No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.

Sources from the original database