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Emergency
KNOWN FAULT · Hyundai

Charging on an AC charger stops or slows down (Ioniq 5, Ioniq 6 and Kona Electric, campaign 9B5)

Sources are not verified in real time and no entry confirms that your car is affected.

Engine / equipment
Hyundai Ioniq 6, Ioniq 5 and second-generation Kona Electric
Period mentioned
2022–2024
Symptoms
When charging on an AC point (at home or on a 7–11 kW post), the session is interrupted or charging is slower than normal.
Possible cause described
According to Hyundai bulletin 24-01-051H-1 (campaign 9B5, September 2024), the car stops or reduces charging to avoid damaging the cable connection. The new logic of the charging manager (VCMS) makes it restart by itself and charge at full power again once things stabilise. It affects Ioniq 6 built from 14/12/2022 to 25/12/2023, Ioniq 5 from 4/10/2023 to 18/12/2023 and Kona Electric from 5/10/2023 to 13/7/2024.
Check for the garage
Check the build date and ask Hyundai by VIN whether the charging manager has the campaign 9B5 update. Also check that the cable and socket are not hot, dirty or damaged: if they are, do not charge until they have been checked.
Cost cited in the source
No parts cost: it is a software update; ask whether the warranty covers it.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

Has this happened to you?

Anonymous answer, no personal data.

Frequently asked questions

How much does it cost to repair this fault?

No parts cost: it is a software update; ask whether the warranty covers it.

A rough figure from the original database, not an up-to-date quote.

Calculate estimate
How is it checked?

Check the build date and ask Hyundai by VIN whether the charging manager has the campaign 9B5 update. Also check that the cable and socket are not hot, dirty or damaged: if they are, do not charge until they have been checked.

What are the symptoms?

When charging on an AC point (at home or on a 7–11 kW post), the session is interrupted or charging is slower than normal.

Which cars and years does it affect?
Brands
Hyundai
Engine / equipment
Hyundai Ioniq 6, Ioniq 5 and second-generation Kona Electric
Period mentioned
2022–2024

Taking it to a garage?

Find garages near you and, before you say yes, check whether the quote is reasonable.

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