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Emergency
KNOWN FAULT · Hyundai

Tucson door that will not open first time: door latch with extended warranty (2015–2016)

Sources are not verified in real time and no entry confirms that your car is affected.

Engine / equipment
Early Hyundai Tucson (TL) (all versions: it is a door part)
Period mentioned
2015–2016
Symptoms
The inside or outside handle of a door does not open it, or it takes several pulls to open.
Possible cause described
According to Hyundai USA bulletin 21-BD-006H (May 2021), on Tucsons built from 19/5/2015 to 17/12/2016 the door latch fails (the latch inside the door, not the handle). Hyundai extended its warranty to 10 years with no mileage limit and replaces it with a new one.
Check for the garage
Try each door with the inside and outside handle, with the lock released. If one fails, the garage replaces that door's latch; ask Hyundai by VIN whether your car has the extended warranty.
Cost cited in the source
In the US, free under the warranty extended to 10 years; in Europe, ask Hyundai.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

Has this happened to you?

Anonymous answer, no personal data.

Frequently asked questions

How much does it cost to repair this fault?

In the US, free under the warranty extended to 10 years; in Europe, ask Hyundai.

A rough figure from the original database, not an up-to-date quote.

Calculate estimate
How is it checked?

Try each door with the inside and outside handle, with the lock released. If one fails, the garage replaces that door's latch; ask Hyundai by VIN whether your car has the extended warranty.

What are the symptoms?

The inside or outside handle of a door does not open it, or it takes several pulls to open.

Which cars and years does it affect?
Brands
Hyundai
Engine / equipment
Early Hyundai Tucson (TL) (all versions: it is a door part)
Period mentioned
2015–2016

Taking it to a garage?

Find garages near you and, before you say yes, check whether the quote is reasonable.

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