KNOWN FAULT · Jeep

Harsh shifts and faults on the Cherokee’s 9-speed automatic

Sources are not verified in real time and no entry confirms that your car is affected.

Engine / equipment: ZF 9-speed automatic (948TE) in the Jeep Cherokee KL
Period mentioned: 2014–2016
Symptoms: Harsh or erratic shifts, jerks and, on some 2014 cars, the gearbox shifting into neutral by itself while driving.
Possible cause described: The gearbox received many software updates (at least 11 up to 2016) to fix shift quality. In addition, a valve could stick and stop a clutch from releasing, shifting into neutral: there were recalls and Jeep even replaced 2014 and 2015 gearboxes.
Check for the garage: Ask the dealer to check pending gearbox software updates and recalls by VIN; test the car in town and on the open road.
Cost cited in the source: No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

Anonymous answer, no personal data.

How much does it cost to repair this fault?

No verified estimate; ask the garage for a quote.

A rough figure from the original database, not an up-to-date quote.

How is it checked?

Ask the dealer to check pending gearbox software updates and recalls by VIN; test the car in town and on the open road.

What are the symptoms?

Harsh or erratic shifts, jerks and, on some 2014 cars, the gearbox shifting into neutral by itself while driving.

Which cars and years does it affect?

Find garages near you and, before you say yes, check whether the quote is reasonable.

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