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Emergency
RECALL · Tesla

Power steering that stops assisting once the car stops after an overvoltage warning (Model 3 and Model Y of 2022–2023, recall SB-25-00-004)

Sources are not verified in real time and no entry confirms that your car is affected.

A recall does not mean your car is affected. Check the market, build date and VIN with the manufacturer.

Engine / equipment
Electric power steering rack and its circuit board: Tesla Model 3 and Model Y
Period mentioned
2022–2023 (only the VINs in the recall)
Symptoms
While you drive, the steering keeps working and only a warning comes on. Once the car comes to a standstill, the assistance may be lost and stays lost when you drive off again: the wheel can still be turned, but it is much heavier.
Possible cause described
According to the UK DVSA (R/2025/104) and the German KBA (14811R), with software older than version 2023.38.4 an overvoltage in the steering rack can overstress the components on the circuit board that drive the assist motor. If it happens while driving, the assistance stays and only the warning appears; once stopped, it may be lost. It covers 552,780 cars worldwide and 39,200 in Germany (auto motor und sport, May 2025); Tesla knew of no accidents caused by it.
Check for the garage
Check that the car has software version 2023.38.4 or later: the fix is a free over-the-air (OTA) update. If you see the steering warning, stop somewhere safe and book Tesla service with the VIN: without assistance the wheel is very heavy, especially when manoeuvring.
Cost cited in the source
No verified estimate; check whether the free recall remedy remains outstanding for the VIN.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

Frequently asked questions

Is it free?

Manufacturer recall campaigns are normally carried out free of charge at the brand's official service. Ask the dealer whether your car is affected: it depends on the chassis number (VIN), the market and the production date.

How is it checked?

Check that the car has software version 2023.38.4 or later: the fix is a free over-the-air (OTA) update. If you see the steering warning, stop somewhere safe and book Tesla service with the VIN: without assistance the wheel is very heavy, especially when manoeuvring.

What are the symptoms?

While you drive, the steering keeps working and only a warning comes on. Once the car comes to a standstill, the assistance may be lost and stays lost when you drive off again: the wheel can still be turned, but it is much heavier.

Which cars and years does it affect?
Brands
Tesla
Engine / equipment
Electric power steering rack and its circuit board: Tesla Model 3 and Model Y
Period mentioned
2022–2023 (only the VINs in the recall)

Other entries for these makes

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