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Emergency
KNOWN FAULT · Toyota

Instrument panel that miscalculates average consumption on the Urban Cruiser Electric

Sources are not verified in real time and no entry confirms that your car is affected.

Engine / equipment
Toyota Urban Cruiser Electric (second generation, built in India alongside the Suzuki e Vitara)
Period mentioned
2025–2026
Symptoms
The instrument panel shows a higher average energy consumption than the real one, as if the car were less efficient than it is.
Possible cause described
In October 2026 Toyota Philippines opened a customer satisfaction campaign for 17 Urban Cruiser Electric cars built from 27/11/2025 to 11/4/2026: an instrument-panel software error miscalculates average consumption. It is not a safety defect; the garage reprograms the panel free of charge.
Check for the garage
If the consumption shown does not match the energy you charged, ask Toyota by VIN whether there is an instrument-panel update for your car.
Cost cited in the source
Free under the service campaign.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

Has this happened to you?

Anonymous answer, no personal data.

Frequently asked questions

How much does it cost to repair this fault?

Free under the service campaign.

A rough figure from the original database, not an up-to-date quote.

Calculate estimate
How is it checked?

If the consumption shown does not match the energy you charged, ask Toyota by VIN whether there is an instrument-panel update for your car.

What are the symptoms?

The instrument panel shows a higher average energy consumption than the real one, as if the car were less efficient than it is.

Which cars and years does it affect?
Brands
Toyota
Engine / equipment
Toyota Urban Cruiser Electric (second generation, built in India alongside the Suzuki e Vitara)
Period mentioned
2025–2026

Taking it to a garage?

Find garages near you and, before you say yes, check whether the quote is reasonable.

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