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Emergency
KNOWN FAULT · Toyota

12.3-inch digital cluster that does not start up properly (Land Cruiser 250)

Sources are not verified in real time and no entry confirms that your car is affected.

Engine / equipment
Toyota Land Cruiser 250 (J250) with the 12.3-inch digital cluster
Period mentioned
2024–2025
Symptoms
On start-up, part of the cluster screen stays black and warning lights and messages cannot be seen.
Possible cause described
The cluster control program was not designed carefully enough: on start-up it may not boot properly and part of the screen is not shown. Toyota announced it in Japan on 27/5/2026 (20,759 Land Cruiser 250 with the 12.3" screen built from 10/4/2024 to 20/6/2025) and the same day in Canada for 2024–2025 model-year Land Cruisers. The cluster software is updated (in Japan also over the air).
Check for the garage
Ask Toyota by VIN whether the cluster software has been updated; on start-up, check that all warning lights come on.
Cost cited in the source
Free under the recall.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

Has this happened to you?

Anonymous answer, no personal data.

Frequently asked questions

How much does it cost to repair this fault?

Free under the recall.

A rough figure from the original database, not an up-to-date quote.

Calculate estimate
How is it checked?

Ask Toyota by VIN whether the cluster software has been updated; on start-up, check that all warning lights come on.

What are the symptoms?

On start-up, part of the cluster screen stays black and warning lights and messages cannot be seen.

Which cars and years does it affect?
Brands
Toyota
Engine / equipment
Toyota Land Cruiser 250 (J250) with the 12.3-inch digital cluster
Period mentioned
2024–2025

Taking it to a garage?

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