- Engine / equipment
- Volkswagen Golf GTI and R, Tiguan and Arteon 2.0 TSI with a hands-on detection steering wheel
- Period mentioned
- 2022–2024 (US model years)
- Symptoms
- Several assist systems do not work or cannot be switched on, with the messages "Travel Assist currently not available" or "Emergency Assist limited availability".
- Possible cause described
- A manufacturing deviation in the steering wheel hands-on detection mat and in the software of its control unit (J1158). Volkswagen describes it in bulletin 48-23-01.
- Check for the garage
- Describe the messages to the garage and ask them to check the steering wheel hands-on detection mat and its control unit software as per bulletin 48-23-01.
- Cost cited in the source
- No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.
KNOWN FAULT · Volkswagen
"Travel Assist not available" messages caused by the steering wheel hands-on detection mat (Golf, Tiguan and Arteon)
Sources are not verified in real time and no entry confirms that your car is affected.
Has this happened to you?
Anonymous answer, no personal data.
Frequently asked questions
How much does it cost to repair this fault?
No verified estimate; ask the garage for a quote.
A rough figure from the original database, not an up-to-date quote.
Calculate estimateHow is it checked?
Describe the messages to the garage and ask them to check the steering wheel hands-on detection mat and its control unit software as per bulletin 48-23-01.
What are the symptoms?
Several assist systems do not work or cannot be switched on, with the messages "Travel Assist currently not available" or "Emergency Assist limited availability".
Which cars and years does it affect?
- Brands
- Volkswagen
- Engine / equipment
- Volkswagen Golf GTI and R, Tiguan and Arteon 2.0 TSI with a hands-on detection steering wheel
- Period mentioned
- 2022–2024 (US model years)
Taking it to a garage?
Models with this entry
- Volkswagen Golf VIII2019–2026
- Volkswagen Arteon2017–2024
- Volkswagen Tiguan II2016–2024
Other entries for these makes
- Assist systems that switch off for a while with a fogged or dirty front camera (Golf and Tiguan): not a faultVolkswagen
- DSG7 gearbox mechatronic unit (DQ200)Volkswagen · Audi · Seat
- Excessive oil consumption (piston rings)Volkswagen · Audi · Seat
- Timing chain tensionerVolkswagen · Audi · Seat
- Cracked particulate filter and clogged EGRVolkswagen · Audi · Seat
- Cracked EGR coolerVolkswagen · Audi · Seat
Something not right on this page?