KNOWN FAULTS · Jeep

Known faults for the Jeep Grand Cherokee (WL).

2022–2026 · Plug-in hybrid

Sources are not verified in real time and no entry confirms that your car is affected.

2 known faults with sources

Engines: 2.0 4xe (Plug-in hybrid)

Jeep 4xe batteryHigh-voltage battery

Engine / equipment: Jeep Wrangler 4xe and Grand Cherokee 4xe (plug-in hybrids)
Period mentioned: 2020–2025
Symptoms: Usually none. In rare cases, a battery fire, including when parked.
Possible cause described: Some cells may have a damaged internal separator. Stellantis has run several recalls since 2023, the latest in the US for about 320,000 cars; until a fix is available it asks owners not to charge them and to park outside. The repair is a software update and, if needed, a battery replacement.
Check for the garage: Confirm the recall status by VIN; if one is open with no fix, do not charge and park away from buildings.
Cost cited in the source: Free under the recallsA rough figure from the original database, not an up-to-date quote.

Engines: 2.0 4xe (Plug-in hybrid)

Applies if: US bulletin 08-371-26 for the 2023 Grand Cherokee (WL); in Europe, ask the dealer.

"Service Shifter" message and PRNDL lights off, caused by the shift module software (Grand Cherokee WL 2023)Electrical and electronic systems

Engine / equipment: Jeep Grand Cherokee (WL) 2.0 4xe
Period mentioned: 2023 (US model years)
Symptoms: Engine warning light on, "Service Shifter" message on the cluster and the P, R, N, D and L selector lights do not come on.
Possible cause described: The electronic shift module (ESM) software. Stellantis fixes it by reprogramming the ESM (bulletin 08-371-26).
Check for the garage: Ask the garage to check the shift module (ESM) software level and reprogram it before replacing the selector.
Cost cited in the source: No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.