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Emergency
KNOWN FAULTS · Mercedes-Benz

Mercedes-Benz CLA (C118) / GLA (H247) / GLB 180 / 200 / 250 (M282/M260) common problems.

2019–2026 · Petrol

Sources are not verified in real time and no entry confirms that your car is affected.

4 known faults with sources

Applies if: The guide covers the CLA C118; the GLA H247 and GLB use the same 7G-DCT gearbox and base.

7G-DCT gearbox and campaigns on the CLA, GLA and GLB (from 2019)Gearbox
Engine / equipment
Mercedes CLA C118, GLA H247 and GLB (petrol, diesel, plug-in hybrid and AMG)
Period mentioned
2019 onwards
Symptoms
Noises from the 7G-DCT (whine, hum, clunks) and jerks when shifting or pulling away; a clutch that wears faster with short trips or towing.
Possible cause described
The guide recommends a software update for jerky shifts. Recalls: an airbag cover that could come loose in a crash and A/C pipe connections on some cars.
Check for the garage
Ask for the gearbox software update; check the campaigns by VIN.
Cost cited in the source
No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

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Applies if: US bulletin (XENTRY LI27.19-P-080869) for the CLA (118), GLA and GLB (247) from model year 2024 with the 8G-DCT dual-clutch gearbox; in Europe, ask the dealer.

Intermittent no start, with the engine light and several warnings, caused by the 8G-DCT wake-up line (CLA, GLA and GLB)Electrical and electronic systems
Engine / equipment
Mercedes-Benz CLA (118), GLA and GLB (247) with the 8G-DCT dual-clutch gearbox
Period mentioned
Model years 2024 onwards (US)
Symptoms
Now and then the car will not start, with the engine warning light on and several warning messages on the cluster.
Possible cause described
The dual-clutch gearbox control unit stores code P24F100 (wake-up line short to positive); the likely cause is signal timing between the ignition control unit (EZS) and the gearbox control unit. Mercedes-Benz fixes it with new SCN coding of the EZS control unit (note LI27.19-P-080869).
Check for the garage
Ask the garage to read the gearbox fault memory and, if P24F100 appears, to apply note LI27.19-P-080869 (SCN coding of the EZS) before replacing the gearbox control unit or the battery.
Cost cited in the source
No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

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Applies if: US bulletin (XENTRY LI46.10-P-078012) for Mercedes-Benz cars with a capacitive steering wheel (code 266) built from 2020; in Europe, ask the dealer.

Assist systems not available messages caused by a steering wheel hands-on detection fault (Mercedes-Benz from 2020)Driver assistance
Engine / equipment
Mercedes-Benz with a capacitive steering wheel (code 266)
Period mentioned
Built from 2020
Symptoms
Messages on the cluster: "Active Emergency Stop Assist not available", "Active Lane Keeping Assist not available" or "Active steering assist not available".
Possible cause described
The steering wheel hands-on detection fails: the detection mat, its control unit, the contacts or the wiring. Mercedes-Benz releases new software and SCN coding for the HOSWD control unit (note LI46.10-P-078012).
Check for the garage
Ask the garage to apply note LI46.10-P-078012: do not replace the HOSWD control unit, update its software and check the steering wheel contacts, wires and ground connections.
Cost cited in the source
No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

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Applies if: US bulletin (XENTRY LI27.19-P-080823) for model years 2021 to 2023 with the 8G-DCT transmission (724.1); in Europe, ask the dealer.

Transmission fault message and shift to neutral from a false overvoltage (8G-DCT of the A-Class, CLA, GLA and GLB 2021–2023)Automatic gearbox
Engine / equipment
Mercedes-Benz A-Class (W177), CLA (118), GLA (247) and GLB (247) with the 8G-DCT dual-clutch transmission (724.1)
Period mentioned
2021–2023 (US model years)
Symptoms
Transmission fault message, engine warning light on and the gearbox shifts into neutral (N); the fault disappears after switching off and restarting.
Possible cause described
The transmission computer alone detects an overvoltage (over 16 V) and stores code P056300, although no other control unit sees it. Mercedes-Benz fixes it with a transmission software update (technical note LI27.19-P-080823).
Check for the garage
Ask the workshop to check whether code P056300 was stored with a voltage of 15.75 to 16.5 V and update the transmission software according to note LI27.19-P-080823.
Cost cited in the source
No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

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Other engines of the Mercedes-Benz CLA (C118) / GLA (H247) / GLB