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KNOWN FAULTS · Volkswagen

Known faults for the Volkswagen Golf Sportsvan.

2014–2020 · Petrol / Diesel

Sources are not verified in real time and no entry confirms that your car is affected.

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6 known faults with sources

Engines: 1.0 / 1.2 / 1.4 / 1.5 TSI (Petrol) · 1.6 TDI (EA288) (Diesel)

Applies if: Only if fitted with the 7-speed DQ200 DSG. Confirm the gearbox type.

DSG7 gearbox mechatronic unit (DQ200)Gearbox
Engine / equipment
7-speed DQ200 DSG gearbox (dry clutch, 0AM mechatronics), paired with 1.0/1.2/1.4 TSI and 1.6 TDI engines
Period mentioned
2008 onwards
Symptoms
Judder or shudder pulling away in 1st/2nd, reverse won't engage, PRNDS letters flashing or a spanner warning, gearbox stuck in one gear (limp mode).
Possible cause described
Mechatronic unit failure: the pressure accumulator develops fatigue cracks, the electric pump runs constantly and the gearbox loses pressure. The mechatronic's 30 A fuse sometimes blows. Wear of the dry dual clutch is also common.
Check for the garage
Read the gearbox module faults with VCDS, OBDeleven or similar and check the mechatronic fuse.
Cost cited in the source
€350–550 to repair the mechatronic unit alone; €1,000–1,200 including removal and refittingA rough figure from the original database, not an up-to-date quote.

Sources from the original database

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Engines: 1.0 / 1.2 / 1.4 / 1.5 TSI (Petrol)

1.5 TSI evo cold jerkingEngine management
Engine / equipment
1.5 TSI evo (EA211 evo): Golf VII and VIII, T-Roc, Tiguan, Octavia, Leon, Ibiza, Arona, Karoq, A3…
Period mentioned
2017–2022
Symptoms
Rhythmic jerking (“kangaroo effect”) and hesitation when accelerating at roughly 1,200–2,000 rpm, with a cold engine and in low gears; most noticeable with a manual gearbox.
Possible cause described
An engine management fault during warm-up. Volkswagen released a software update for all group brands in February 2020, which fixed it on most cars; on some it only reduced it. Mechanically it is a reliable engine.
Check for the garage
Test the car from cold in first and second gear, and check at the dealer whether the latest engine control unit software is installed.
Cost cited in the source
Software update: €0–150A rough figure from the original database, not an up-to-date quote.

Sources from the original database

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Engines: 1.0 / 1.2 / 1.4 / 1.5 TSI (Petrol) · 1.6 TDI (EA288) (Diesel) · 2.0 TDI (EA288) (Diesel)

Applies if: Only if fitted with the air conditioning system described.

A/C not cooling: N280 valveClimate control
Engine / equipment
Air conditioning with clutchless compressor and N280 regulating valve (combustion VW, Audi, Seat, Cupra and Skoda from 2006)
Period mentioned
2006–2026
Symptoms
The air does not cool or cools intermittently (for example only at motorway speed), and sometimes the compressor rattles with the A/C on. Codes 01232 (N280 valve), P2612 or 00898.
Possible cause described
The compressor regulates its output with the N280 solenoid valve, its most common failure point. Audi issued technical bulletins over a manufacturing fault in this valve on Sanden compressors. Its connector can also become brittle and corrode (especially without the engine undertray), or the wiring fails.
Check for the garage
Read the codes and N280 control current with VCDS or ODIS, measure its resistance (about 10 ohms) and check the connector and wiring before replacing parts. If the valve or compressor is replaced, the whole circuit must be flushed.
Cost cited in the source
N280 valve: a cheap part (about 30 dollars) where sold separately; new compressor with circuit flush: considerably moreA rough figure from the original database, not an up-to-date quote.

Sources from the original database

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Engines: 1.0 / 1.2 / 1.4 / 1.5 TSI (Petrol)

Applies if: Only EA211 1.0, 1.2 and 1.4 TSI/TFSI engines; the 1.5 TSI evo is not documented in this record's sources.

Water pump and thermostat housing leaks (EA211)Cooling
Engine / equipment
EA211 1.0, 1.2 and 1.4 TSI/TFSI petrol (Golf VII, Polo, Octavia III, Leon 5F, A3 8V, Ibiza, Fabia III and other MQB cars)
Period mentioned
2012–2020
Symptoms
Coolant level drops slowly with no visible puddle, dried white or pink residue behind the engine, a sweet smell and a low-level warning. If loss continues, it can overheat.
Possible cause described
The water pump is built into a plastic housing with the thermostats, which warps and cracks with heat cycles, and its seals degrade. A trade magazine also notes that oil from a nearby leak (for example the crankcase ventilation) speeds up failure of the housing and the pump belt.
Check for the garage
With the engine cold, monitor the level for several days and look for dried residue around the housing and the coolant pipe under the air box. At a garage: pressure test and check for nearby oil leaks. Replacing pump and housing as one assembly is recommended; do not use stop-leak products. Never open the system hot.
Cost cited in the source
A reliability guide quotes €500–1,000 for the 1.4 TSI and €300–600 for the 1.2 TSI.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

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Engines: 1.6 TDI (EA288) (Diesel) · 2.0 TDI (EA288) (Diesel)

Cracked EGR coolerCooling / EGR
Engine / equipment
1.6 and 2.0 TDI (EA189 and EA288)
Period mentioned
Approx. 2010–2020
Symptoms
Coolant level drops with no visible leak, white smoke with a sweet smell, rising temperature or engine light. In severe cases the engine hydrolocks.
Possible cause described
The internal tubes of the EGR cooler crack and coolant enters the intake. It worsened after the post-Dieselgate software update, which increased EGR use.
Check for the garage
Cooling system pressure test and check for coolant in the intake or manifold.
Cost cited in the source
€400–1,300A rough figure from the original database, not an up-to-date quote.

Sources from the original database

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Engines: 2.0 TDI (EA288) (Diesel)

Applies if: Only if fitted with the 6-speed DQ250 DSG. Confirm the gearbox type.

DQ250 DSG mechatronic and oilDSG gearbox
Engine / equipment
DQ250 6-speed wet-clutch DSG (2.0 TDI, 2.0 TSI and other powerful engines in the Golf, Passat, Tiguan, A3, TT, Octavia, Superb, Leon…)
Period mentioned
2003–2020
Symptoms
Jerking or shudder when pulling away and at low speed, harsh shifts, gearbox warning or limp mode; codes P17BF, P189C, P0841, P0871 or P0717.
Possible cause described
In most cases the cause is the mechatronic unit (the electro-hydraulic control unit), not the clutches. The oil shares a circuit with the clutches and degrades, carrying debris that damages the valves; the pan can also rust and leak. Volkswagen specifies an oil and filter change every 60,000 km.
Check for the garage
Read codes with ODIS or VCDS, check the oil change history, inspect the pan for rust or leaks and the clutch adaptation values. Replacing the mechatronic control board is often enough.
Cost cited in the source
Oil and filter change: maintenance every 60,000 km; control board or mechatronic: expensive repairA rough figure from the original database, not an up-to-date quote.

Mileage cited in the database: from 60,000 km. This is not a maintenance interval and does not predict a failure.

Sources from the original database

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Engines for this model