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Emergency
KNOWN FAULT · Audi

Will not start because of the immobiliser on the Audi A4 (B6) and A6 (C5)

Sources are not verified in real time and no entry confirms that your car is affected.

Engine / equipment
Audi A4 2000–2004 (B6) and A6 1997–2004 (C5), all versions
Period mentioned
1997–2004
Symptoms
The car will not start because the immobiliser blocks it. On the A6 the central locking, windows and battery also often fail.
Possible cause described
AUTO BILD says that on the 2000–2004 A4 a faulty immobiliser often prevents starting, and that the repair is a new instrument cluster (which houses the immobiliser), for about €500. On the 1997–2004 A6 it lists the immobiliser, central locking and window regulators among the main culprits for electrical faults, plus a battery that often fails.
Check for the garage
First test the battery: with low voltage the immobiliser fails too. Try the spare key. If it still will not start with either key, the garage diagnoses the immobiliser in the cluster with Audi equipment before replacing the cluster, because the keys have to be matched.
Cost cited in the source
About €500 for the instrument cluster (AUTO BILD, 2008).A rough figure from the original database, not an up-to-date quote.

Sources from the original database

Has this happened to you?

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Frequently asked questions

How much does it cost to repair this fault?

About €500 for the instrument cluster (AUTO BILD, 2008).

A rough figure from the original database, not an up-to-date quote.

Calculate estimate
How is it checked?

First test the battery: with low voltage the immobiliser fails too. Try the spare key. If it still will not start with either key, the garage diagnoses the immobiliser in the cluster with Audi equipment before replacing the cluster, because the keys have to be matched.

What are the symptoms?

The car will not start because the immobiliser blocks it. On the A6 the central locking, windows and battery also often fail.

Which cars and years does it affect?
Brands
Audi
Engine / equipment
Audi A4 2000–2004 (B6) and A6 1997–2004 (C5), all versions
Period mentioned
1997–2004

Taking it to a garage?

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