Slow screen, reversing camera and parking aid that fail and strange messages on the first Golf VIII

Engine / equipment

Golf VIII, all versions sold until July 2020

Period mentioned

2019–2020

Symptoms

The central screen reacts late to touch; the reversing camera or the parking aid does not always work; messages appear that make no sense, such as “Function not available. Please wait”.

Possible cause described

AUTO BILD reports that the first 56,000 Golf VIII sold, from the launch in late summer 2019 to week 29 of 2020, had software with a slow infotainment, some unreliable assistance systems (reversing camera and parking aid) and error messages that pop up without explanation. Volkswagen fixes it with a voluntary service action; cars sold later already have the new software.

Check for the garage

Ask the Volkswagen dealer, with the VIN, whether the service action has been done. If not, the software update is installed at the workshop (one day, with a courtesy car). If the fault remains afterwards, read the faults with diagnostic equipment.

Cost cited in the source

Free: it is a manufacturer service action.A rough figure from the original database, not an up-to-date quote.

Sources from the original database