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Emergency
KNOWN FAULT · Volkswagen

Volkswagen T-Roc (I): known faults of the electronics and interior according to L'argus

Sources are not verified in real time and no entry confirms that your car is affected.

Engine / equipment
Volkswagen T-Roc (I), all engines
Period mentioned
2017–2025
Symptoms
Vertical line on the touchscreen; GPS shows the wrong position; Air conditioning does not cool enough; We Connect services do not work; Ventilation does not work; "Fault: instrument cluster. Visit workshop" message; Nothing shows on the digital cluster (Active Info Display); Various Composition Media/Discover Media navigation faults (black screen, freezes…)
Possible cause described
According to the brand's technical notes reported by L'argus (each date shows up to when the affected cars were built): 1) Vertical line on the touchscreen: Screen to be replaced. 2) GPS shows the wrong position: Cable, GPS aerial or control unit to be replaced. 3) Air conditioning does not cool enough: Control valve or compressor (Sanden or Denso). 4) We Connect services do not work: Reprogramming. 5) Ventilation does not work: Fresh-air blower control unit to be replaced. 6) "Fault: instrument cluster. Visit workshop" message: Cluster to be replaced. 7) Nothing shows on the digital cluster (Active Info Display): Reprogramming. 8) Various Composition Media/Discover Media navigation faults (black screen, freezes…): Reprogramming.
Check for the garage
Compare your symptom and your car's build date with this list. If they match, tell the workshop and ask them to check that part first before replacing others. The brand or a warranty extension covers some repairs: ask the dealer with the car's details.
Cost cited in the source
No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

Has this happened to you?

Anonymous answer, no personal data.

Frequently asked questions

How much does it cost to repair this fault?

No verified estimate; ask the garage for a quote.

A rough figure from the original database, not an up-to-date quote.

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How is it checked?

Compare your symptom and your car's build date with this list. If they match, tell the workshop and ask them to check that part first before replacing others. The brand or a warranty extension covers some repairs: ask the dealer with the car's details.

What are the symptoms?

Vertical line on the touchscreen; GPS shows the wrong position; Air conditioning does not cool enough; We Connect services do not work; Ventilation does not work; "Fault: instrument cluster. Visit workshop" message; Nothing shows on the digital cluster (Active Info Display); Various Composition Media/Discover Media navigation faults (black screen, freezes…)

Which cars and years does it affect?
Brands
Volkswagen
Engine / equipment
Volkswagen T-Roc (I), all engines
Period mentioned
2017–2025

Taking it to a garage?

Find garages near you and, before you say yes, check whether the quote is reasonable.

Models with this entry

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