Known faults for the Volkswagen T-Roc (I).

Engine / equipment

Air conditioning with clutchless compressor and N280 regulating valve (combustion VW, Audi, Seat, Cupra and Skoda from 2006)

Period mentioned

2006–2026

Symptoms

The air does not cool or cools intermittently (for example only at motorway speed), and sometimes the compressor rattles with the A/C on. Codes 01232 (N280 valve), P2612 or 00898.

Possible cause described

The compressor regulates its output with the N280 solenoid valve, its most common failure point. Audi issued technical bulletins over a manufacturing fault in this valve on Sanden compressors. Its connector can also become brittle and corrode (especially without the engine undertray), or the wiring fails.

Check for the garage

Read the codes and N280 control current with VCDS or ODIS, measure its resistance (about 10 ohms) and check the connector and wiring before replacing parts. If the valve or compressor is replaced, the whole circuit must be flushed.

Cost cited in the source

N280 valve: a cheap part (about 30 dollars) where sold separately; new compressor with circuit flush: considerably moreA rough figure from the original database, not an up-to-date quote.

Sources from the original database

Engine / equipment

1.0 TSI in the Volkswagen T-Roc (I)

Period mentioned

2017–2025

Symptoms

Engine malfunction light on (up to 30/06/2018); Coolant loss; Knocking in the engine bay; Engine runs rough because of fouled spark plugs; [1.0 TSI / 1.5 TSI] Oil loss; [1.0 TSI / 1.5 TSI] Loss of power and emissions light on; [1.0 TSI / 1.5 TSI] Oil loss or excessive consumption; [TSI] Hard starting from carbon on the intake valves

Possible cause described

According to the brand's technical notes reported by L'argus (each date shows up to when the affected cars were built): 1) Engine malfunction light on (up to 30/06/2018): Throttle control unit. 2) Coolant loss: Water pump seal. 3) Knocking in the engine bay: Camshaft phaser. 4) Engine runs rough because of fouled spark plugs: Spark plugs. 5) [1.0 TSI / 1.5 TSI] Oil loss: Flywheel bolts to be replaced. 6) [1.0 TSI / 1.5 TSI] Loss of power and emissions light on: Turbo pressure actuator rod. 7) [1.0 TSI / 1.5 TSI] Oil loss or excessive consumption: (Turbo) oil feed or return pipe seal. 8) [TSI] Hard starting from carbon on the intake valves: Cylinder head cleaning.

Check for the garage

Compare your symptom and your car's build date with this list. If they match, tell the workshop and ask them to check that part first before replacing others. The brand or a warranty extension covers some repairs: ask the dealer with the car's details.

Cost cited in the source

No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

Engine / equipment

Volkswagen T-Roc (I), all engines

Period mentioned

2017–2025

Symptoms

[6-speed manual] Crunching in 3rd, 4th and 5th (up to 01/02/2018); [6-speed manual] 5th and 6th will not engage; [7-speed DSG] Oil leak at the joint between the two gearbox half-casings; [7-speed DSG] Various faults (no drive, limp mode, violent jerks…); [7-speed DSG] Car vibration; [7-speed DSG] Gears will not engage; [7-speed DSG] 2–3 second squeal on pulling away and when changing gear; [7-speed DSG] Crunch when shifting from 4th to 3rd; [4Motion all-wheel drive] Vibration and jerking at the rear

Possible cause described

According to the brand's technical notes reported by L'argus (each date shows up to when the affected cars were built): 1) [6-speed manual] Crunching in 3rd, 4th and 5th (up to 01/02/2018): 3rd/4th synchroniser ring. 2) [6-speed manual] 5th and 6th will not engage: Selector unit. 3) [7-speed DSG] Oil leak at the joint between the two gearbox half-casings: Needle bearing replacement; if there are iron chips, gearbox replacement. 4) [7-speed DSG] Various faults (no drive, limp mode, violent jerks…): Mechatronic unit pressure accumulator or pump. 5) [7-speed DSG] Car vibration: Reset the dual clutch automatic adjustment. 6) [7-speed DSG] Gears will not engage: Selector cable adjuster (ZF) to be replaced. 7) [7-speed DSG] 2–3 second squeal on pulling away and when changing gear: Multi-plate clutch. 8) [7-speed DSG] Crunch when shifting from 4th to 3rd: 1st/3rd fork and 3rd gear synchroniser to be replaced. 9) [4Motion all-wheel drive] Vibration and jerking at the rear: Change the rear coupling (4Motion) oil.

Check for the garage

Compare your symptom and your car's build date with this list. If they match, tell the workshop and ask them to check that part first before replacing others. The brand or a warranty extension covers some repairs: ask the dealer with the car's details.

Cost cited in the source

No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

Engine / equipment

Volkswagen T-Roc (I), all engines

Period mentioned

2017–2025

Symptoms

Steering squeak when turning the wheels; Parking brake releases by itself (from December 2016 to July 2018); ESP light on; Driver assistance systems fail

Possible cause described

According to the brand's technical notes reported by L'argus (each date shows up to when the affected cars were built): 1) Steering squeak when turning the wheels: Repair the steering rack (Bosch/ZF). 2) Parking brake releases by itself (from December 2016 to July 2018): Recode the ESP control unit (2018 recall). 3) ESP light on: Reprogramming. 4) Driver assistance systems fail: Front camera to be replaced.

Check for the garage

Compare your symptom and your car's build date with this list. If they match, tell the workshop and ask them to check that part first before replacing others. The brand or a warranty extension covers some repairs: ask the dealer with the car's details.

Cost cited in the source

No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

Engine / equipment

Volkswagen T-Roc (I), all engines

Period mentioned

2017–2025

Symptoms

Vertical line on the touchscreen; GPS shows the wrong position; Air conditioning does not cool enough; We Connect services do not work; Ventilation does not work; "Fault: instrument cluster. Visit workshop" message; Nothing shows on the digital cluster (Active Info Display); Various Composition Media/Discover Media navigation faults (black screen, freezes…)

Possible cause described

According to the brand's technical notes reported by L'argus (each date shows up to when the affected cars were built): 1) Vertical line on the touchscreen: Screen to be replaced. 2) GPS shows the wrong position: Cable, GPS aerial or control unit to be replaced. 3) Air conditioning does not cool enough: Control valve or compressor (Sanden or Denso). 4) We Connect services do not work: Reprogramming. 5) Ventilation does not work: Fresh-air blower control unit to be replaced. 6) "Fault: instrument cluster. Visit workshop" message: Cluster to be replaced. 7) Nothing shows on the digital cluster (Active Info Display): Reprogramming. 8) Various Composition Media/Discover Media navigation faults (black screen, freezes…): Reprogramming.

Check for the garage

Compare your symptom and your car's build date with this list. If they match, tell the workshop and ask them to check that part first before replacing others. The brand or a warranty extension covers some repairs: ask the dealer with the car's details.

Cost cited in the source

No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

Engine / equipment

Volkswagen T-Roc (I), all engines

Period mentioned

2017–2025

Symptoms

Bonnet unlatches by itself on the left or right side; Power tailgate will not open; Rear lights not watertight (up to 04/10/2018); Daytime running lights fail; Water gets in through the sliding panoramic roof

Possible cause described

According to the brand's technical notes reported by L'argus (each date shows up to when the affected cars were built): 1) Bonnet unlatches by itself on the left or right side: Bonnet lock. 2) Power tailgate will not open: Servo motor. 3) Rear lights not watertight (up to 04/10/2018): Lights to be replaced. 4) Daytime running lights fail: Daytime running light cooling plate. 5) Water gets in through the sliding panoramic roof: Outer roof seal (up to 09/09/2019) or drain hoses (up to 05/02/2020).

Check for the garage

Compare your symptom and your car's build date with this list. If they match, tell the workshop and ask them to check that part first before replacing others. The brand or a warranty extension covers some repairs: ask the dealer with the car's details.

Cost cited in the source

No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

Engine / equipment

7-speed DQ200 DSG gearbox (dry clutch, 0AM mechatronics), paired with 1.0/1.2/1.4 TSI and 1.6 TDI engines

Period mentioned

2008 onwards

Symptoms

Judder or shudder pulling away in 1st/2nd, reverse won't engage, PRNDS letters flashing or a spanner warning, gearbox stuck in one gear (limp mode).

Possible cause described

Mechatronic unit failure: the pressure accumulator develops fatigue cracks, the electric pump runs constantly and the gearbox loses pressure. The mechatronic's 30 A fuse sometimes blows. Wear of the dry dual clutch is also common.

Check for the garage

Read the gearbox module faults with VCDS, OBDeleven or similar and check the mechatronic fuse.

Cost cited in the source

€350–550 to repair the mechatronic unit alone; €1,000–1,200 including removal and refittingA rough figure from the original database, not an up-to-date quote.

Sources from the original database

Engine / equipment

1.5 TSI evo (EA211 evo): Golf VII and VIII, T-Roc, Tiguan, Octavia, Leon, Ibiza, Arona, Karoq, A3…

Period mentioned

2017–2022

Symptoms

Rhythmic jerking (“kangaroo effect”) and hesitation when accelerating at roughly 1,200–2,000 rpm, with a cold engine and in low gears; most noticeable with a manual gearbox.

Possible cause described

An engine management fault during warm-up. Volkswagen released a software update for all group brands in February 2020, which fixed it on most cars; on some it only reduced it. Mechanically it is a reliable engine.

Check for the garage

Test the car from cold in first and second gear, and check at the dealer whether the latest engine control unit software is installed.

Cost cited in the source

Software update: €0–150A rough figure from the original database, not an up-to-date quote.

Sources from the original database

Engine / equipment

1.5 TSI in the Volkswagen T-Roc (I)

Period mentioned

2017–2025

Symptoms

[1.5 TSI] Emissions light on (up to 20/04/2018); [1.5 TSI] Engine runs rough; Oil loss; Loss of power and emissions light on; Oil loss or excessive consumption; [TSI] Hard starting from carbon on the intake valves

Possible cause described

According to the brand's technical notes reported by L'argus (each date shows up to when the affected cars were built): 1) [1.5 TSI] Emissions light on (up to 20/04/2018): Exhaust gas sensor. 2) [1.5 TSI] Engine runs rough: Oil separator. 3) Oil loss: Flywheel bolts to be replaced. 4) Loss of power and emissions light on: Turbo pressure actuator rod. 5) Oil loss or excessive consumption: (Turbo) oil feed or return pipe seal. 6) [TSI] Hard starting from carbon on the intake valves: Cylinder head cleaning.

Check for the garage

Compare your symptom and your car's build date with this list. If they match, tell the workshop and ask them to check that part first before replacing others. The brand or a warranty extension covers some repairs: ask the dealer with the car's details.

Cost cited in the source

No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

Engine / equipment

1.8 and 2.0 TSI/TFSI EA888 gen 3 (Golf VII GTI/R, A3/S3 8V, TT 8S, A4 B9, Octavia III, Leon III, Passat B8, Tiguan II, Superb III…)

Period mentioned

2012–2020

Symptoms

Slow coolant loss, sweet smell, low-coolant warning and coolant residue under the intake manifold. Overheating is rare unless the level drops a lot.

Possible cause described

The water pump and thermostat form a single plastic module next to the exhaust that cracks with heat cycling. It often fails before 100,000 km and Volkswagen recognises it as a design fault.

Check for the garage

Look for coolant residue where the module meets the block and between pump and thermostat, check the level and pressure-test the system.

Cost cited in the source

Complete pump and thermostat module with coolant: approx. €470–740 at a specialist (converted from Canadian dollars)A rough figure from the original database, not an up-to-date quote.

Mileage cited in the database: up to 100,000 km. This is not a maintenance interval and does not predict a failure.

Sources from the original database

Engine / equipment

2.0 TSI in the Volkswagen T-Roc (I)

Period mentioned

2017–2025

Symptoms

Squeal on starting (up to 26/06/2017); Oil leak (up to 17/06/2019); Coolant leak; [TSI] Hard starting from carbon on the intake valves

Possible cause described

According to the brand's technical notes reported by L'argus (each date shows up to when the affected cars were built): 1) Squeal on starting (up to 26/06/2017): Grease the starter ring gear. 2) Oil leak (up to 17/06/2019): Dipstick tube to be replaced. 3) Coolant leak: Radiator, coolant regulator (thermostat) housing or water pump. 4) [TSI] Hard starting from carbon on the intake valves: Cylinder head cleaning.

Check for the garage

Compare your symptom and your car's build date with this list. If they match, tell the workshop and ask them to check that part first before replacing others. The brand or a warranty extension covers some repairs: ask the dealer with the car's details.

Cost cited in the source

No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

Engine / equipment

1.6 and 2.0 TDI (EA189 and EA288)

Period mentioned

Approx. 2010–2020

Symptoms

Coolant level drops with no visible leak, white smoke with a sweet smell, rising temperature or engine light. In severe cases the engine hydrolocks.

Possible cause described

The internal tubes of the EGR cooler crack and coolant enters the intake. It worsened after the post-Dieselgate software update, which increased EGR use.

Check for the garage

Cooling system pressure test and check for coolant in the intake or manifold.

Cost cited in the source

€400–1,300A rough figure from the original database, not an up-to-date quote.

Sources from the original database

Engine / equipment

1.6 TDI (EA288) in the Volkswagen T-Roc (I)

Period mentioned

2017–2025

Symptoms

Engine overheating (up to 06/12/2019); Engine noise; Engine will not start; Jerking, engine noise and metal filings in the fuel system

Possible cause described

According to the brand's technical notes reported by L'argus (each date shows up to when the affected cars were built): 1) Engine overheating (up to 06/12/2019): Water pump. 2) Engine noise: Timing belt and tensioner pulley. 3) Engine will not start: Fuel pressure sender. 4) Jerking, engine noise and metal filings in the fuel system: Injectors or even the injection pump.

Check for the garage

Compare your symptom and your car's build date with this list. If they match, tell the workshop and ask them to check that part first before replacing others. The brand or a warranty extension covers some repairs: ask the dealer with the car's details.

Cost cited in the source

No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

Engine / equipment

2.0 TDI (EA288) in the Volkswagen T-Roc (I)

Period mentioned

2017–2025

Symptoms

Engine overheating (up to 06/12/2019); Engine whistling; Engine noise; Fuel smell; Car will not start; Engine will not start

Possible cause described

According to the brand's technical notes reported by L'argus (each date shows up to when the affected cars were built): 1) Engine overheating (up to 06/12/2019): Water pump. 2) Engine whistling: Exhaust manifold gaskets. 3) Engine noise: Timing and tensioner pulley. 4) Fuel smell: Injector fuel return pipe. 5) Car will not start: Fuel pump control unit. 6) Engine will not start: Fuel pressure sender.

Check for the garage

Compare your symptom and your car's build date with this list. If they match, tell the workshop and ask them to check that part first before replacing others. The brand or a warranty extension covers some repairs: ask the dealer with the car's details.

Cost cited in the source

No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.

Sources from the original database