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KNOWN FAULT · Citroën

Citroën C5 Aircross (I): known faults of the gearbox and transmission according to L'argus

Sources are not verified in real time and no entry confirms that your car is affected.

Engine / equipment
Citroën C5 Aircross (I), all engines
Period mentioned
2018–2025
Symptoms
[manual gearbox] Crunch when engaging 4th (from 01/04/2019 to 01/06/2020); [manual gearbox] Hard to engage 5th and 6th on the 1.2 PureTech (up to 03/11/2019); [EAT8 automatic] "Automatic gearbox fault" message; [EAT8 automatic] Jerks when shifting from 1st to 2nd (up to 01/02/2022)
Possible cause described
According to the brand's technical notes reported by L'argus (each date shows up to when the affected cars were built): 1) [manual gearbox] Crunch when engaging 4th (from 01/04/2019 to 01/06/2020): 4th gear synchroniser and gear to be replaced. 2) [manual gearbox] Hard to engage 5th and 6th on the 1.2 PureTech (up to 03/11/2019): Synchronisers and gears to be replaced. 3) [EAT8 automatic] "Automatic gearbox fault" message: Gearbox to be replaced. 4) [EAT8 automatic] Jerks when shifting from 1st to 2nd (up to 01/02/2022): Reprogramming.
Check for the garage
Compare your symptom and your car's build date with this list. If they match, tell the workshop and ask them to check that part first before replacing others. The brand or a warranty extension covers some repairs: ask the dealer with the car's details.
Cost cited in the source
No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

Has this happened to you?

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Frequently asked questions

How much does it cost to repair this fault?

No verified estimate; ask the garage for a quote.

A rough figure from the original database, not an up-to-date quote.

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How is it checked?

Compare your symptom and your car's build date with this list. If they match, tell the workshop and ask them to check that part first before replacing others. The brand or a warranty extension covers some repairs: ask the dealer with the car's details.

What are the symptoms?

[manual gearbox] Crunch when engaging 4th (from 01/04/2019 to 01/06/2020); [manual gearbox] Hard to engage 5th and 6th on the 1.2 PureTech (up to 03/11/2019); [EAT8 automatic] "Automatic gearbox fault" message; [EAT8 automatic] Jerks when shifting from 1st to 2nd (up to 01/02/2022)

Which cars and years does it affect?
Brands
Citroën
Engine / equipment
Citroën C5 Aircross (I), all engines
Period mentioned
2018–2025

Taking it to a garage?

Find garages near you and, before you say yes, check whether the quote is reasonable.

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