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Emergency
RECALL · Nissan

Rear door child lock that may not work (Qashqai J11 and Juke F15 of 2015–2018, recall PS0C1)

Sources are not verified in real time and no entry confirms that your car is affected.

A recall does not mean your car is affected. Check the market, build date and VIN with the manufacturer.

Engine / equipment
Rear door child lock switch: Nissan Qashqai J11 and Juke F15 (also Pulsar, Note and Navara)
Period mentioned
2015–2018 (built from 28/9/2015 to 14/3/2018; only the VINs in the recall)
Symptoms
With the child lock on, the rear door could still be opened from inside.
Possible cause described
According to the EU alert A12/01207/20 (Safety Gate, notified by Germany), the rear door child lock may be defective and let the door open even when it is activated, increasing the risk of an accident. The UK DVSA (R/2020/220) puts it down to reduced retention force of the child lock switch; the fix is to fit a countermeasure part into the switch aperture.
Check for the garage
With the child lock on, try opening each rear door from inside: it must not open. If it does, do not carry children in the back until it is fixed. Ask a Nissan dealer, with the VIN, whether the recall is outstanding on your car.
Cost cited in the source
No verified estimate; check whether the free recall remedy remains outstanding for the VIN.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

Frequently asked questions

Is it free?

Manufacturer recall campaigns are normally carried out free of charge at the brand's official service. Ask the dealer whether your car is affected: it depends on the chassis number (VIN), the market and the production date.

How is it checked?

With the child lock on, try opening each rear door from inside: it must not open. If it does, do not carry children in the back until it is fixed. Ask a Nissan dealer, with the VIN, whether the recall is outstanding on your car.

What are the symptoms?

With the child lock on, the rear door could still be opened from inside.

Which cars and years does it affect?
Brands
Nissan
Engine / equipment
Rear door child lock switch: Nissan Qashqai J11 and Juke F15 (also Pulsar, Note and Navara)
Period mentioned
2015–2018 (built from 28/9/2015 to 14/3/2018; only the VINs in the recall)

Other entries for these makes

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