Skip to content
Emergency
KNOWN FAULT · Porsche

Flat battery and "Battery low, service necessary" message caused by the battery sensor software (Cayenne 2018–2019)

Sources are not verified in real time and no entry confirms that your car is affected.

Engine / equipment
Porsche Cayenne (9YA) with an LG 12 V battery
Period mentioned
2018–2019
Symptoms
The 12 V battery runs flat and the yellow battery low message appears on the instrument cluster.
Possible cause described
A battery sensor with software older than version 1000 can, together with other factors, cause a high standby current (over 1 A) after charging. Porsche says to reprogram it from the gateway control unit (Technical Information 168/18).
Check for the garage
Before replacing the battery, ask the garage to check the battery sensor software level in the gateway control unit and, if it is below 1000, to reprogram it.
Cost cited in the source
No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

Has this happened to you?

Anonymous answer, no personal data.

Frequently asked questions

How much does it cost to repair this fault?

No verified estimate; ask the garage for a quote.

A rough figure from the original database, not an up-to-date quote.

Calculate estimate
How is it checked?

Before replacing the battery, ask the garage to check the battery sensor software level in the gateway control unit and, if it is below 1000, to reprogram it.

What are the symptoms?

The 12 V battery runs flat and the yellow battery low message appears on the instrument cluster.

Which cars and years does it affect?
Brands
Porsche
Engine / equipment
Porsche Cayenne (9YA) with an LG 12 V battery
Period mentioned
2018–2019

Taking it to a garage?

Find garages near you and, before you say yes, check whether the quote is reasonable.

Models with this entry

Other entries for these makes

Something not right on this page?