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Emergency
KNOWN FAULT · Renault

The Zoe will not charge or stops charging

Sources are not verified in real time and no entry confirms that your car is affected.

Engine / equipment
On-board charger (OBC) and charging socket
Period mentioned
2012–2024
Symptoms
Charging will not start, stops halfway or is slow; charging error light on the socket.
Possible cause described
Faults in the on-board charger (overheating in high-power AC charging), corroded connector pins or an insulation fault in another high-voltage part, such as the air-conditioning compressor.
Check for the garage
Try another charge point and cable, check the socket pins, look for software updates and, at a high-voltage specialist, run an insulation test before replacing the charger.
Cost cited in the source
No verified estimate; the on-board charger can be an expensive repair.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

Has this happened to you?

Anonymous answer, no personal data.

Frequently asked questions

How much does it cost to repair this fault?

No verified estimate; the on-board charger can be an expensive repair.

A rough figure from the original database, not an up-to-date quote.

Calculate estimate
How is it checked?

Try another charge point and cable, check the socket pins, look for software updates and, at a high-voltage specialist, run an insulation test before replacing the charger.

What are the symptoms?

Charging will not start, stops halfway or is slow; charging error light on the socket.

Which cars and years does it affect?
Brands
Renault
Engine / equipment
On-board charger (OBC) and charging socket
Period mentioned
2012–2024

Taking it to a garage?

Find garages near you and, before you say yes, check whether the quote is reasonable.

Models with this entry

Other entries for these makes

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