KNOWN FAULT · Renault

Gearbox-mount bolt on the electric Master

Sources are not verified in real time and no entry confirms that your car is affected.

Engine / equipment: Renault Master III Z.E. / E-Tech electric
Period mentioned: 2020–2023
Symptoms: Knocks or vibration from the drivetrain; in the worst case, loss of power and power steering.
Possible cause described: A 2024 EU Rapex alert (campaign C0368, 1,017 vans worldwide) says that on Master Z.E. and E-Tech vans built from 29/7/2020 to 16/6/2023 a central or stop bolt on the gearbox mount can break due to incorrect assembly, leaving the motor with one mounting point fewer.
Check for the garage: Check by VIN at the dealer that the campaign has been done.
Cost cited in the source: Free under the recall.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

Anonymous answer, no personal data.

How much does it cost to repair this fault?

Free under the recall.

A rough figure from the original database, not an up-to-date quote.

How is it checked?

Check by VIN at the dealer that the campaign has been done.

What are the symptoms?

Knocks or vibration from the drivetrain; in the worst case, loss of power and power steering.

Which cars and years does it affect?

Find garages near you and, before you say yes, check whether the quote is reasonable.

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