Coolant leak over a battery connector and charging failures on the Scénic E-Tech

Engine / equipment

Renault Scénic E-Tech Electric

Period mentioned

2024–2025

Symptoms

The battery will not charge or the car loses power; “electrical check required” warnings; low coolant level; on fast chargers, the session sticks at “communication pending”.

Possible cause described

In Renault’s official E-Tech community, owners report that in April 2025 they received campaign 0EKN in the MyRenault app or by letter, for possible contact oxidation that can stop charging or cause power loss: a coolant pipe above a traction battery connector can leak. The garage dismantles to inspect and replaces the pipe; there were waits for parts. One owner had both the 12 V and the traction battery replaced after the warning, and in the common-problems thread others mention fast-charging communication failures fixed by reprogramming the battery management.

Check for the garage

Check campaign 0EKN by VIN at a Renault dealer or in the MyRenault app; keep an eye on the coolant level.

Cost cited in the source

Free under the recall.A rough figure from the original database, not an up-to-date quote.

Sources from the original database