Skip to content
Emergency
RECALL · Tesla

Rear-view camera that stops working when the car powers up because of a short in the car computer (Model 3 and Model Y of 2024, recall SB-25-00-001)

Sources are not verified in real time and no entry confirms that your car is affected.

A recall does not mean your car is affected. Check the market, build date and VIN with the manufacturer.

Engine / equipment
Car computer and rear-view camera: Tesla Model 3 and Model Y
Period mentioned
2024 (only the VINs in the recall)
Symptoms
When the car powers up, the rear-view camera stops working.
Possible cause described
According to the UK DVSA (R/2025/049, Tesla code SB-25-00-001), on a small percentage of cars the car computer board can short when the car powers up, and the rear-view camera is lost.
Check for the garage
The fix is an over-the-air software update or, if needed, a new car computer. Ask Tesla service, with the VIN, whether it is outstanding.
Cost cited in the source
No verified estimate; check whether the free recall remedy remains outstanding for the VIN.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

Frequently asked questions

Is it free?

Manufacturer recall campaigns are normally carried out free of charge at the brand's official service. Ask the dealer whether your car is affected: it depends on the chassis number (VIN), the market and the production date.

How is it checked?

The fix is an over-the-air software update or, if needed, a new car computer. Ask Tesla service, with the VIN, whether it is outstanding.

What are the symptoms?

When the car powers up, the rear-view camera stops working.

Which cars and years does it affect?
Brands
Tesla
Engine / equipment
Car computer and rear-view camera: Tesla Model 3 and Model Y
Period mentioned
2024 (only the VINs in the recall)

Other entries for these makes

Something not right on this page?