A recall does not mean your car is affected. Check the market, build date and VIN with the manufacturer.
- Engine / equipment
- Audio system and eCall emergency call: Tesla Model 3 and Model Y
- Period mentioned
- 2018–2021 (with software 2022.8; only the VINs in the recall)
- Symptoms
- If the car loses low-voltage (12 V) power, the audio system may stop working, and with it the audio of the eCall emergency call.
- Possible cause described
- According to the UK DVSA (R/2022/131, Tesla code SB-22-00-010), software 2022.8 introduced a power management change whereby, after a loss of low-voltage power, the audio subsystem could become unavailable, including eCall. Software 2022.12.3 or later reverses that change.
- Check for the garage
- Check that you have software version 2022.12.3 or later (it installs over the air). If the audio does not work after a 12 V battery warning, book Tesla service.
- Cost cited in the source
- No verified estimate; check whether the free recall remedy remains outstanding for the VIN.A rough figure from the original database, not an up-to-date quote.