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Emergency
RECALL · Tesla

Centre screen that lags or restarts while preparing for or during fast charging because the processor overheats (Model 3 and Model Y of 2022)

Sources are not verified in real time and no entry confirms that your car is affected.

A recall does not mean your car is affected. Check the market, build date and VIN with the manufacturer.

Engine / equipment
Infotainment processor (CPU) and centre screen: Tesla Model 3 and Model Y
Period mentioned
2022 (model year; only the VINs in the recall)
Symptoms
While preparing for or during fast charging, the centre screen lags or restarts; during that time it may not show the rear-view camera, the selected gear, the windscreen visibility controls or the warning lights.
Possible cause described
According to US NHTSA recall 22V-296 (Tesla code SB-22-00-009, May 2022), with certain software releases the infotainment processor can overheat while preparing for or during fast charging. AUTO BILD lists insufficient processor cooling among the Model 3 and Model Y recalls in Germany.
Check for the garage
The fix is a free over-the-air software update that improves processor temperature management; ask Tesla service, with the VIN, whether it has been applied. If the screen restarts, do not move the car until it shows the gear and the camera again.
Cost cited in the source
No verified estimate; check whether the free recall remedy remains outstanding for the VIN.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

Frequently asked questions

Is it free?

Manufacturer recall campaigns are normally carried out free of charge at the brand's official service. Ask the dealer whether your car is affected: it depends on the chassis number (VIN), the market and the production date.

How is it checked?

The fix is a free over-the-air software update that improves processor temperature management; ask Tesla service, with the VIN, whether it has been applied. If the screen restarts, do not move the car until it shows the gear and the camera again.

What are the symptoms?

While preparing for or during fast charging, the centre screen lags or restarts; during that time it may not show the rear-view camera, the selected gear, the windscreen visibility controls or the warning lights.

Which cars and years does it affect?
Brands
Tesla
Engine / equipment
Infotainment processor (CPU) and centre screen: Tesla Model 3 and Model Y
Period mentioned
2022 (model year; only the VINs in the recall)

Other entries for these makes

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