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Emergency
KNOWN FAULT · Toyota

Will not start because of a flat 12 V battery on the Yaris and Yaris Cross hybrids

Sources are not verified in real time and no entry confirms that your car is affected.

Engine / equipment
1.5 hybrid: fourth-generation Toyota Yaris and Yaris Cross
Period mentioned
2020–2024
Symptoms
After a few days parked, the car will not start (it does not go to “Ready”) because the auxiliary 12 V battery is very low or flat. It mainly affects people who drive few kilometres.
Possible cause described
According to an internal 2024 Toyota technical note reported by L'argus (March 2025), the original 12 V battery was too small to recharge quickly enough while driving. Since February 2024, Yaris and Yaris Cross built in France and the Czech Republic have an LN0 12 V 35 Ah battery with twice the charge capacity.
Check for the garage
Measure and test the 12 V battery. If the car was built before February 2024, ask Toyota to replace it with the new higher-capacity battery (the part number depends on whether the battery was fitted before or after October 2024). In the meantime, make somewhat longer trips or use a battery maintainer if the car stays parked for days.
Cost cited in the source
Toyota replaces it under the 3-year or 100,000 km warranty.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

Has this happened to you?

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Frequently asked questions

How much does it cost to repair this fault?

Toyota replaces it under the 3-year or 100,000 km warranty.

A rough figure from the original database, not an up-to-date quote.

Calculate estimate
How is it checked?

Measure and test the 12 V battery. If the car was built before February 2024, ask Toyota to replace it with the new higher-capacity battery (the part number depends on whether the battery was fitted before or after October 2024). In the meantime, make somewhat longer trips or use a battery maintainer if the car stays parked for days.

What are the symptoms?

After a few days parked, the car will not start (it does not go to “Ready”) because the auxiliary 12 V battery is very low or flat. It mainly affects people who drive few kilometres.

Which cars and years does it affect?
Brands
Toyota
Engine / equipment
1.5 hybrid: fourth-generation Toyota Yaris and Yaris Cross
Period mentioned
2020–2024

Taking it to a garage?

Find garages near you and, before you say yes, check whether the quote is reasonable.

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