TESTIGO'S OWN DATABASE
Faults and recalls.
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14 entries · page 1 of 1
DSG7 gearbox mechatronic unit (DQ200)Gearbox
- Engine / equipment
- 7-speed DQ200 DSG gearbox (dry clutch, 0AM mechatronics), paired with 1.0/1.2/1.4 TSI and 1.6 TDI engines
- Period mentioned
- 2008 onwards
- Symptoms
- Judder or shudder pulling away in 1st/2nd, reverse won't engage, PRNDS letters flashing or a spanner warning, gearbox stuck in one gear (limp mode).
- Possible cause described
- Mechatronic unit failure: the pressure accumulator develops fatigue cracks, the electric pump runs constantly and the gearbox loses pressure. The mechatronic's 30 A fuse sometimes blows. Wear of the dry dual clutch is also common.
- Check for the garage
- Read the gearbox module faults with VCDS, OBDeleven or similar and check the mechatronic fuse.
- Cost cited in the source
- €350–550 to repair the mechatronic unit alone; €1,000–1,200 including removal and refittingA rough figure from the original database, not an up-to-date quote.
Sources from the original database
ABS Stuurapparaten: common DSG problemsABS Stuurapparaten: DQ200 mechatronics codesMechtronic: DQ200 failure on a VW GolfECU Testing: DSG7 mechatronics
View full entryExcessive oil consumption (piston rings)Engine
- Engine / equipment
- 1.8 / 2.0 TSI-TFSI EA888, 2nd generation
- Period mentioned
- Approx. 2009–2015
- Symptoms
- Very high oil consumption (over 1 litre per 1,000 km), low oil warning, bluish smoke, oil-fouled spark plugs.
- Possible cause described
- Piston rings that are too thin carbon up and lose tension, letting oil into the combustion chamber. The crankcase ventilation (PCV) valve can also contribute.
- Check for the garage
- Controlled oil consumption test over 1,000 km, compression or leak-down test and a PCV valve check.
- Cost cited in the source
- €3,000–5,000 (new pistons and rings)A rough figure from the original database, not an up-to-date quote.
Sources from the original database
Autoscore: EA888 Gen 2 reliabilityCarComplaints: EA888 oil consumption class actionBriskoda forum: owners with 1.8 TSI oil consumption
View full entryTiming chain tensionerTiming system
- Engine / equipment
- 1.8 / 2.0 TSI-TFSI EA888, 1st and 2nd generation
- Period mentioned
- Approx. 2008–2015
- Symptoms
- Metallic rattle for a few seconds on a cold start, engine light for camshaft/crankshaft correlation; in the worst case the engine won't start after a loud noise.
- Possible cause described
- The hydraulic chain tensioner (old design) loses pressure on cold starts, the chain goes slack and can jump teeth, causing valves to hit pistons.
- Check for the garage
- An inspection plug on the lower timing cover shows the tensioner position. Listen to a cold start.
- Cost cited in the source
- €1,500–4,000 (chain, guides and tensioner)A rough figure from the original database, not an up-to-date quote.
Sources from the original database
View full entryCracked particulate filter and clogged EGRExhaust and emissions
- Engine / equipment
- 2.0 TDI common rail EA189 with low-pressure EGR, mainly US-market versions (CJAA, CBEA)
- Period mentioned
- Approx. 2009–2015
- Symptoms
- Engine light, limp mode with power loss, flashing glow-plug light and black soot inside the tailpipe.
- Possible cause described
- The diesel particulate filter (DPF) cracks internally and lets soot through, clogging the low-pressure EGR filter behind it.
- Check for the garage
- Remove the EGR filter and wipe inside the exhaust at that point: if the cloth comes out black, the DPF is cracked. Replace the DPF and EGR filter together.
- Cost cited in the source
- Approx. €1,000–2,500 (estimate: DPF + EGR filter)A rough figure from the original database, not an up-to-date quote.
Sources from the original database
NHTSA: VW technical bulletin on P0401, P2002 and P240FGo-Parts: P0401 on an Audi A3 2.0 TDIGo-Parts: P2002 on a VW 2.0 TDI
View full entryCracked EGR coolerCooling / EGR
- Engine / equipment
- 1.6 and 2.0 TDI (EA189 and EA288)
- Period mentioned
- Approx. 2010–2020
- Symptoms
- Coolant level drops with no visible leak, white smoke with a sweet smell, rising temperature or engine light. In severe cases the engine hydrolocks.
- Possible cause described
- The internal tubes of the EGR cooler crack and coolant enters the intake. It worsened after the post-Dieselgate software update, which increased EGR use.
- Check for the garage
- Cooling system pressure test and check for coolant in the intake or manifold.
- Cost cited in the source
- €400–1,300A rough figure from the original database, not an up-to-date quote.
Sources from the original database
View full entryEA111 TSI chain and tensionerTiming system
- Engine / equipment
- 1.2 / 1.4 TSI-TFSI EA111 (Polo, Golf V/VI, Ibiza, Fabia, Octavia, Audi A1, Yeti, Touran…)
- Period mentioned
- 2006–2014
- Symptoms
- Rattle on a cold start, engine light for timing deviation; if the chain jumps, the engine cranks but won't start.
- Possible cause described
- A narrow chain and a hydraulic tensioner that loses pressure: the chain stretches, often between 60,000 and 100,000 km. VW revised the chain, guides, tensioner and camshaft.
- Check for the garage
- Listen to a cold start and read the timing deviation values with VCDS. Ask for an invoice showing the revised kit was fitted.
- Cost cited in the source
- €800–1,500A rough figure from the original database, not an up-to-date quote.
Mileage cited in the database: 60,000–100,000 km. This is not a maintenance interval and does not predict a failure.
Sources from the original database
Carwiki: EA111 engine (1.2 and 1.4 TSI)Autoscore: 1.2 TSI EA111Au7o: Volkswagen Polo 1.2 TSIAu7o: Audi A1 1.2 / 1.4 TFSI
View full entryEA888 gen 3 water pump and thermostatCooling
- Engine / equipment
- 1.8 and 2.0 TSI/TFSI EA888 gen 3 (Golf VII GTI/R, A3/S3 8V, TT 8S, A4 B9, Octavia III, Leon III, Passat B8, Tiguan II, Superb III…)
- Period mentioned
- 2012–2020
- Symptoms
- Slow coolant loss, sweet smell, low-coolant warning and coolant residue under the intake manifold. Overheating is rare unless the level drops a lot.
- Possible cause described
- The water pump and thermostat form a single plastic module next to the exhaust that cracks with heat cycling. It often fails before 100,000 km and Volkswagen recognises it as a design fault.
- Check for the garage
- Look for coolant residue where the module meets the block and between pump and thermostat, check the level and pressure-test the system.
- Cost cited in the source
- Complete pump and thermostat module with coolant: approx. €470–740 at a specialist (converted from Canadian dollars)A rough figure from the original database, not an up-to-date quote.
Mileage cited in the database: up to 100,000 km. This is not a maintenance interval and does not predict a failure.
Sources from the original database
Autodoc: Golf 7 water pump and thermostat leaksAutoscore: EA888 gen 3 reliabilityForeign Automotive: Golf GTI Mk7 problemsDAP: Mk7 water pump symptoms and replacementNGP Racing: models with the EA888 gen 3 pump module
View full entryVAG plug-in hybrid high-voltage systemHigh-voltage system
- Engine / equipment
- MQB and MLB plug-in hybrids: Golf GTE/eHybrid, Passat GTE, Tiguan and Arteon eHybrid, Multivan T7, Audi TFSI e, Seat and Cupra e-Hybrid, Skoda iV
- Period mentioned
- 2019–2023
- Symptoms
- Usually none. In rare cases, overheating or fire in the engine bay or battery.
- Possible cause described
- In 2022 the VW Group recalled about 118,000 plug-in hybrids over a high-voltage system fuse that could fail under overvoltage and insufficient insulation; an extra insulating mat is fitted. In 2024 Audi added a recall for 2022–2023 Q5 and A7 plug-in hybrids over battery faults.
- Check for the garage
- Confirm by VIN at the dealer that the high-voltage system recalls have been done.
- Cost cited in the source
- Free under the recallsA rough figure from the original database, not an up-to-date quote.
Sources from the original database
Electrive: VW recalls 118,000 plug-in hybridsCleanTechnica: recall of over 100,000 VW Group PHEVsCarscoops: models affected by the PHEV recall
View full entry1.5 TSI evo cold jerkingEngine management
- Engine / equipment
- 1.5 TSI evo (EA211 evo): Golf VII and VIII, T-Roc, Tiguan, Octavia, Leon, Ibiza, Arona, Karoq, A3…
- Period mentioned
- 2017–2022
- Symptoms
- Rhythmic jerking (“kangaroo effect”) and hesitation when accelerating at roughly 1,200–2,000 rpm, with a cold engine and in low gears; most noticeable with a manual gearbox.
- Possible cause described
- An engine management fault during warm-up. Volkswagen released a software update for all group brands in February 2020, which fixed it on most cars; on some it only reduced it. Mechanically it is a reliable engine.
- Check for the garage
- Test the car from cold in first and second gear, and check at the dealer whether the latest engine control unit software is installed.
- Cost cited in the source
- Software update: €0–150A rough figure from the original database, not an up-to-date quote.
Sources from the original database
Honest John: Volkswagen announces the 1.5 TSI fix (archived copy)Autoscore: 1.5 TSI evo engineAu7o: Skoda Octavia 1.5 TSISEATCupra.net: 1.5 TSI software update
View full entryMEB platform 12 V battery and softwareElectrics and software
- Engine / equipment
- MEB platform EVs: VW ID.3, ID.4, ID.5, ID.7 and ID.Buzz, Skoda Enyaq and Elroq, Cupra Born and Tavascan, Audi Q4 e-tron
- Period mentioned
- 2020–2026
- Symptoms
- The car will not start or wake up after standing even though the traction battery is charged; 12 V battery warnings; screens that freeze or go black; charging sessions that will not start or cut out.
- Possible cause described
- The 12 V auxiliary battery frequently suffers deep discharge, and low voltage in turn causes starting and charging faults. Early software versions (1.x and 2.x) had many bugs; the ICAS1 control unit manages comfort and energy.
- Check for the garage
- Check the 12 V battery condition and the quiescent current draw, and confirm at the dealer that the car has the latest software. With ODIS: high-voltage battery (8B), high-voltage electronics (8C), charger (8E) and ICAS1 (C7).
- Cost cited in the source
- 12 V battery or update: approx. €0–370 (converted from dollars)A rough figure from the original database, not an up-to-date quote.
Sources from the original database
Kfz-Meisterbetrieb Dietrich: typical ID.3, ID.4 and ID.Buzz problemsAu7o: Skoda Enyaq, 12 V battery drain42how: ID.3 software and 12 V faults
View full entryA/C not cooling: N280 valveClimate control
- Engine / equipment
- Air conditioning with clutchless compressor and N280 regulating valve (combustion VW, Audi, Seat, Cupra and Skoda from 2006)
- Period mentioned
- 2006–2026
- Symptoms
- The air does not cool or cools intermittently (for example only at motorway speed), and sometimes the compressor rattles with the A/C on. Codes 01232 (N280 valve), P2612 or 00898.
- Possible cause described
- The compressor regulates its output with the N280 solenoid valve, its most common failure point. Audi issued technical bulletins over a manufacturing fault in this valve on Sanden compressors. Its connector can also become brittle and corrode (especially without the engine undertray), or the wiring fails.
- Check for the garage
- Read the codes and N280 control current with VCDS or ODIS, measure its resistance (about 10 ohms) and check the connector and wiring before replacing parts. If the valve or compressor is replaced, the whole circuit must be flushed.
- Cost cited in the source
- N280 valve: a cheap part (about 30 dollars) where sold separately; new compressor with circuit flush: considerably moreA rough figure from the original database, not an up-to-date quote.
Sources from the original database
Audi (NHTSA): N280 valve bulletin for Sanden compressors (2021)Audi (NHTSA): N280 valve bulletin (2014)Ross-Tech Wiki: N280 valve code P2612Go-Parts: VW and Audi A/C compressor guideAudiZine: code 01232 from an N280 wiring fault
View full entryHaldex all-wheel-drive coupling pumpTransmission
- Engine / equipment
- 4th and 5th generation Haldex coupling in transverse-engine VAG all-wheel-drive cars: VW 4Motion, A3/TT/Q3 quattro, Skoda 4x4 and Seat/Cupra 4Drive
- Period mentioned
- 2007–2020
- Symptoms
- All-wheel-drive warning or a pump error in diagnostics, the car behaves like front-wheel drive (wheelspin in the wet or on gravel) and sometimes no cluster warning even with stored codes.
- Possible cause described
- The electric pump that pressurises the coupling loses flow because the filter (4th generation) and the pump strainer clog with wear debris; dirty oil raises its current draw and burns it out. According to forum owners, dealer services often change the oil but not the filter or strainer, and a new pump fails again if this is skipped.
- Check for the garage
- Read the all-wheel-drive module with VCDS, OBDeleven or ODIS (ODIS shows the pump current) and check in the history when the oil was changed and whether the filter was replaced and the strainer cleaned. After servicing, an adaptation with diagnostic equipment is recommended on generations 4 and 5.
- Cost cited in the source
- Oil, filter and strainer cleaning: maintenance. If the clutch plates are destroyed, an S3 owner quotes about £4,000 to replace the whole unit.A rough figure from the original database, not an up-to-date quote.
Sources from the original database
Kfz-Meisterbetrieb Dietrich: Haldex coupling maintenanceT6 Forum: Haldex pump replacement on a T5.1 4MotionVW California Club (forum): blocked Haldex strainer on a TiguanVW California Club (forum): Haldex 4Motion failure and filterCaravan Club (forum): Tiguan on its third Haldex pump
View full entryWater pump and thermostat housing leaks (EA211)Cooling
- Engine / equipment
- EA211 1.0, 1.2 and 1.4 TSI/TFSI petrol (Golf VII, Polo, Octavia III, Leon 5F, A3 8V, Ibiza, Fabia III and other MQB cars)
- Period mentioned
- 2012–2020
- Symptoms
- Coolant level drops slowly with no visible puddle, dried white or pink residue behind the engine, a sweet smell and a low-level warning. If loss continues, it can overheat.
- Possible cause described
- The water pump is built into a plastic housing with the thermostats, which warps and cracks with heat cycles, and its seals degrade. A trade magazine also notes that oil from a nearby leak (for example the crankcase ventilation) speeds up failure of the housing and the pump belt.
- Check for the garage
- With the engine cold, monitor the level for several days and look for dried residue around the housing and the coolant pipe under the air box. At a garage: pressure test and check for nearby oil leaks. Replacing pump and housing as one assembly is recommended; do not use stop-leak products. Never open the system hot.
- Cost cited in the source
- A reliability guide quotes €500–1,000 for the 1.4 TSI and €300–600 for the 1.2 TSI.A rough figure from the original database, not an up-to-date quote.
Sources from the original database
Import Car: 1.4 TSI EA211 maintenance and inspectionAutoscore: 1.4 TSI EA211 reliabilityAutoscore: 1.2 TSI EA211 reliabilitySeatCupra.net (forum): housing leak on a 1.4 TSI CZEAAutodoc: Golf 7 pump and thermostat leaks
View full entryEngine mounts that may break because of incorrect heat treatment (recall)Engine
- Engine / equipment
- Cupra Formentor and León
- Period mentioned
- 2023
- Symptoms
- A sharp knock at the front when accelerating hard or lifting off, as if the engine were moving, and more vibration at idle.
- Possible cause described
- The engine mounts received incorrect heat treatment and may break, which affects stability. It is recall 10J3 (EU Safety Gate alert 45/2023) for Formentor and León cars built from 26/7 to 7/8/2023.
- Check for the garage
- Ask the dealer, with the car's details, whether recall 10J3 is outstanding. Until it is checked, avoid hard acceleration and drive gently.
- Cost cited in the source
- No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.