TESTIGO'S OWN DATABASE
Faults and recalls.
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53 entries · page 1 of 4
Chain, injectors and coolant leaksTiming / injection
- Engine / equipment
- OM651 2.1/2.2 CDI (C 200/220/250 CDI, E 200/220/250, GLK, Vito, Sprinter)
- Period mentioned
- 2008 onwards
- Symptoms
- Chain rattle on a cold start; on early units, loud injector knocking; coolant loss from the plastic coolant manifold or the EGR cooler.
- Possible cause described
- Plastic chain guide and a hydraulic tensioner that loses pressure (the chain is at the rear). Early units used problematic piezo injectors that Mercedes replaced in a campaign.
- Check for the garage
- Listen to a cold start, check the dealer's injector campaign history and check the coolant level.
- Cost cited in the source
- Chain: approx. €1,500–3,000 (estimate)A rough figure from the original database, not an up-to-date quote.
Sources from the original database
Euro Premium Parts: OM651 guideAutoscore: OM651 reliabilityForeign Automotive: Mercedes diesel problems
View full entryOil cooler and injector leaksOil leaks / injectors
- Engine / equipment
- OM642 3.0 V6 CDI/BlueTEC (280/300/320/350 CDI, ML, GL, R, Sprinter)
- Period mentioned
- 2005 onwards
- Symptoms
- Oil pooling in the engine's V, burning oil smell, drips under the engine; or a hiss or chirp next to an injector with an exhaust smell.
- Possible cause described
- The oil cooler seals (in the engine's V) degrade. Separately, injector washers leak combustion gas and carbon builds up around the injector.
- Check for the garage
- Visual inspection of the engine's V and the base of the injectors.
- Cost cited in the source
- Oil cooler seals: labour-heavy, approx. €800–1,800 (estimate)A rough figure from the original database, not an up-to-date quote.
Sources from the original database
View full entry7G-Tronic conductor plateGearbox
- Engine / equipment
- 7G-Tronic automatic gearbox (722.9) in the C, E, S-Class, ML, GL, SLK, Sprinter…
- Period mentioned
- 2004 onwards (more failures in 2004–2008)
- Symptoms
- Gearbox stuck in 2nd or 3rd (limp mode), harsh shifts, delay engaging D or R, gearbox warning often without an engine light; turning off and restarting clears it for a while.
- Possible cause described
- The conductor plate (the control unit with built-in speed sensors) fails from heat and vibration. Oil leaks through the 13-pin connector are also common.
- Check for the garage
- Diagnose with Xentry/STAR to see the sub-codes (a basic reader only shows P0700). Check for oil in the gearbox connector.
- Cost cited in the source
- Approx. €1,400–2,800 (estimate)A rough figure from the original database, not an up-to-date quote.
Sources from the original database
Go-Parts: P0700 on an E-Class with 722.9ECU Testing: 7G-Tronic failureMercedes Medic: placa conductora 722.9
View full entryM271 chain and camshaft adjustersTiming system
- Engine / equipment
- M271 1.8 Kompressor / CGI (C 180/200 W203 and W204, E 200 W211/W212, CLK 200, SLK 200)
- Period mentioned
- 2002–2015
- Symptoms
- Rattle for 2–3 seconds or more on a cold start; engine light for camshaft timing deviation.
- Possible cause described
- A single-row chain that stretches and cast-iron camshaft adjusters whose teeth wear. On later versions the hydraulic tensioner fails more often.
- Check for the garage
- Listen to a cold start, read timing fault codes and check the chain replacement history.
- Cost cited in the source
- €1,500–3,000A rough figure from the original database, not an up-to-date quote.
Sources from the original database
Autoscore: M271 1.8 KompressorAustralian Car Reviews: M271 cam adjustersMBClub UK: M271 chain and sprocketsAu7o: Mercedes SLK with M271
View full entryAMG 6.2 (M156) head bolts and camshaftsEngine (cylinder head / valvetrain)
- Engine / equipment
- M156 6.2 V8 AMG (C 63 W204, E 63 W211 and W212 until 2011, CLK 63, CLS 63, ML 63, S 63 and CL 63 until 2010, SL 63)
- Period mentioned
- 2006–2015
- Symptoms
- Coolant loss, coolant in the oil or white smoke (broken head bolts); rattle or ticking on start-up (camshaft and lifter wear).
- Possible cause described
- Cylinder head bolts that break on engines up to 2012 (Mercedes bulletin from 2011) and nodular cast-iron camshafts that wear together with the lifters, mainly on the intake side (bulletin from 2009).
- Check for the garage
- Overnight cooling system pressure test, oil analysis and camshaft inspection with a borescope.
- Cost cited in the source
- Major engine repair (several thousand euros)A rough figure from the original database, not an up-to-date quote.
Sources from the original database
Australian Car Reviews: C 63 AMG faultsAustralian Car Reviews: M156 engineAustralian Car Reviews: CLS 63 and the bolt bulletinFCP Euro: M156 faults
View full entryM272 / M273 balance shaft sprocketTiming system
- Engine / equipment
- M272 V6 (280, 300, 350) and M273 V8 (450, 500, 550) in the C, E, CLK, CLS, SLK, ML, GL, R, S and CL
- Period mentioned
- 2004–2008 (engines below serial number 2729..30 468993)
- Symptoms
- Engine light with P0016 and P0017 (1200 and 1208 on Mercedes diagnostics), rattle on start-up, hesitation, misfires and, in severe cases, stalling.
- Possible cause described
- Balance shaft sprocket (M272) or timing idler gear (M273) made from metal that is too soft: the teeth wear, the chain goes slack and the timing slips. Mercedes changed the material in mid-2008.
- Check for the garage
- Compare the engine serial number with the 2729..30 468993 cut-off, read cam correlation codes and, if in doubt, inspect the sprocket with a borescope. First rule out the cam adjuster magnet (a cheap fault).
- Cost cited in the source
- Engine-out repair: over €3,700 (converted from dollars)A rough figure from the original database, not an up-to-date quote.
Sources from the original database
Mercedes Medic: checking the balance shaft by VIN8020 Automotive: M272 balance shaft failureGo-Parts: P0017 on the M272Go-Parts: P0017 on the M273
View full entryOM646 injector seals (black death)Injection / intake
- Engine / equipment
- OM646 2.1/2.2 CDI (C 200/220 CDI W203 and W204, E 200/220 CDI W211, Vito, Sprinter) and the 2.2 CRD in the Chrysler PT Cruiser
- Period mentioned
- 2002–2010
- Symptoms
- Puffing or “chuffing” at idle, a diesel smell under the engine cover and a hard black crust around the injectors; power loss from sooted intake flaps or turbo.
- Possible cause described
- The copper washer under each injector fails and combustion gases escape, carrying diesel and oil that harden into a black crust (“black death”). Soot also seizes the intake flaps and turbo mechanism. Otherwise it is a very robust engine.
- Check for the garage
- Remove the engine cover and look for black residue around the injectors, listen at idle and check the intake flaps.
- Cost cited in the source
- Injector washers: approx. €200–800 depending on how advanced the crust isA rough figure from the original database, not an up-to-date quote.
Mileage cited in the database: from 150,000 km. This is not a maintenance interval and does not predict a failure.
Sources from the original database
View full entryM270/M274 chain, adjusters and thermostatTiming / leaks
- Engine / equipment
- M270 and M274 1.6/2.0 turbo petrol (A, B, CLA, GLA, C, E, GLC, SLC)
- Period mentioned
- 2012–2020
- Symptoms
- Chain rattle on cold starts; engine light with camshaft timing codes (for example P0016 or P001685); oil leaks at the camshaft adjusters; slow coolant loss.
- Possible cause described
- The hydraulic tensioner loses pressure overnight and the plastic guides wear, especially with long oil change intervals. The camshaft adjuster magnets leak oil (common between 65,000 and 110,000 km) and the plastic thermostat housing cracks.
- Check for the garage
- Listen to a cold start, read camshaft codes, look for oil on the adjuster magnets and coolant residue at the thermostat. Use Mercedes 229.5 oil.
- Cost cited in the source
- Chain and tensioner: approx. €320–1,650 (converted from dollars)A rough figure from the original database, not an up-to-date quote.
Mileage cited in the database: 65,000–110,000 km. This is not a maintenance interval and does not predict a failure.
Sources from the original database
Au7o: B-Class problems with the M270Euro Premium Parts: M270 engine guideEuro Premium Parts: C-Class W205 reliabilityMBClub UK: camshaft faults on the M270/M274
View full entryRenault 1.5 diesel (OM607/OM608) injectors, EGR and DPFInjection / EGR / DPF
- Engine / equipment
- OM607 and OM608 1.5 diesel of Renault origin (K9K): A 160/180 CDI and d, B 160/180, CLA 180 CDI and d, GLA 180 d, Citan
- Period mentioned
- 2012–2026
- Symptoms
- Smoke, hesitation or hard starting (injectors); unstable idle, power loss and engine light (EGR); particulate filter warning in town use; oil consumption.
- Possible cause described
- It is Renault's 1.5 dCi with Mercedes electronics. On the OM607 the injectors are the main weak point; the OM608 that replaced it in 2018 has fewer problems. The EGR builds up carbon, mostly between 60,000 and 100,000 km, and the particulate filter clogs on short trips.
- Check for the garage
- Identify the engine (OM607 until 2018, OM608 after), measure injector balance rates, check the EGR and particulate filter status and watch the oil level.
- Cost cited in the source
- Depends on the part (injectors, EGR or turbo); the sources consulted give no reliable figuresA rough figure from the original database, not an up-to-date quote.
Mileage cited in the database: 60,000–100,000 km. This is not a maintenance interval and does not predict a failure.
Sources from the original database
And Çetin: Mercedes models with Renault enginesKfz-Meisterbetrieb Dietrich: A-Class W176 problemsAraclo: OM608 problems reported by users
View full entryOM654/OM656 AdBlue, DPF and EGRAdBlue / DPF / EGR
- Engine / equipment
- OM654 2.0 and OM656 3.0 diesel (C, E, S, GLC, GLE, GLS, G-Class from 2016)
- Period mentioned
- 2016–2026
- Symptoms
- AdBlue or emissions warnings with a start countdown; particulate filter warning; power loss or rough idle from a dirty EGR.
- Possible cause described
- These are robust engines; faults concentrate in the emissions system. The AdBlue system (injector, NOx sensors and SCR catalyst) sometimes fails, especially in the cold, and the particulate filter and EGR foul if the car mostly does short trips.
- Check for the garage
- Read AdBlue and NOx sensor codes with Xentry, check the particulate filter regeneration history and how the car is used (short trips).
- Cost cited in the source
- AdBlue system: approx. €500–1,200; particulate filter: €1,000–2,000A rough figure from the original database, not an up-to-date quote.
Mileage cited in the database: from 100,000 km. This is not a maintenance interval and does not predict a failure.
Sources from the original database
View full entry9G-Tronic harsh shiftingAutomatic gearbox
- Engine / equipment
- 9G-Tronic automatic gearbox (725.0 and 725.1): C-Class W205 and W206, E W212 and W213, CLS, S W222 and W223, GLC, GLE, GLS, SL and SLC
- Period mentioned
- 2013–2026
- Symptoms
- Harsh or jerky shifts (especially 1st to 2nd and when cold), vibration, delayed shifts or limp mode; sometimes the gear will not engage from N to D. Codes P073E00 and P07B700.
- Possible cause described
- Mercedes acknowledges in a technical bulletin complaints of harsh shifts, shudder and limp mode with various causes. In the early years (2014–2016) it is usually software or adaptation rather than mechanical damage; in other cases the pressure sensor built into the gearbox control unit fails.
- Check for the garage
- Follow the Mercedes bulletin: reproduce the complaint, save the EEPROM, check the oil level, run the Xentry valve flush, update engine, gearbox and shift unit software and perform the standstill adaptation. If it persists, check the control unit.
- Cost cited in the source
- Software update and adaptation: the most common and cheapest fix; repairing or replacing the control unit costs considerably more (the sources give no comparable figures)A rough figure from the original database, not an up-to-date quote.
Sources from the original database
Mercedes-Benz (NHTSA): 9G-Tronic bulletin LI27.00-P-060741Mercedes-Benz (NHTSA): 725.1 bulletin (updated 9G-Tronic)Mercedes-Benz (NHTSA): harsh 1st-to-2nd shift with the M264 engineKfz-Meisterbetrieb Dietrich: 9G-Tronic in the C-Class W205ABS Stuurapparaten: codes P073E00 and P07B700
View full entryAIRMATIC leaks and compressorSuspension
- Engine / equipment
- AIRMATIC air suspension: E-Class W211, W212 and W213, S W220 to W223, CLS, CL, ML W164, GL, GLE and GLS
- Period mentioned
- 2002–2026
- Symptoms
- One corner sags overnight, suspension fault warning, the compressor runs a lot or a compressor overheated message appears; eventually the car sits low and rides hard.
- Possible cause described
- The air bellows on the struts leak with age, often at the upper crimp rings, and the compressor overworks until it burns out. The valve block and lines also leak, and the compressor relay (in the rear SAM on W221, W222 and W213) and ride height sensors fail.
- Check for the garage
- Spray soapy water on bellows, lines and valve block; read each corner's data with Xentry; check the compressor fuse and relay. Do not replace the compressor without fixing the leak first, or the new one will fail soon.
- Cost cited in the source
- Compressor: approx. €600–1,200 at an independent garage (converted from Canadian dollars); bellows: depends on the cornerA rough figure from the original database, not an up-to-date quote.
Mileage cited in the database: 95,000–115,000 km. This is not a maintenance interval and does not predict a failure.
Sources from the original database
Foreign Automotive: AIRMATIC symptoms, causes and costsEuro Premium Parts: Mercedes air suspension failureAu7o: AIRMATIC compressor on the S-ClassSuncore: AIRMATIC diagnosis on the ML and GL
View full entryDoor contact causing unintended unlockingLocking / electrical
- Engine / equipment
- Vaneo W414 with radio-controlled locking.
- Period mentioned
- 2002–2005.
- Symptoms
- Unlocks; interior lamp remains on.
- Possible cause described
- Tensioned wire detaches from sliding-door contact.
- Check for the garage
- Check contact and harness; replace switch if disconnected and remove strain.
- Cost cited in the source
- No verified estimate.A rough figure from the original database, not an up-to-date quote.
Sources from the original database
View full entryAir conditioning: incorrect pressure readingClimate control
- Engine / equipment
- Air conditioning in documented 170, 208 and W210 platforms.
- Period mentioned
- No year cutoff published; verify platform and A/C.
- Symptoms
- Compressor fails to engage or operates intermittently.
- Possible cause described
- Pressure sensor/switch may give incorrect values.
- Check for the garage
- Compare scan-tool and high-side gauge pressure; replace sensor if difference >2 bar.
- Cost cited in the source
- No verified estimate.A rough figure from the original database, not an up-to-date quote.
Sources from the original database
View full entrySBC electro-hydraulic brake (Sensotronic)Brakes
- Engine / equipment
- Sensotronic Brake Control braking system: E-Class W211 and CLS C219 up to model year 2006, and SL R230
- Period mentioned
- 2002–2012
- Symptoms
- Red messages in the cluster such as “STOP VEHICLE”, “Brake defective” or “Reduced braking power – visit workshop”, a hard pedal or little assistance, and pump noises when braking or opening the door. In a complete failure only the front wheels brake, using foot force alone.
- Possible cause described
- SBC brakes by wire: a control unit calculates the pressure for each wheel and a pump with a high-pressure accumulator produces it. The hydraulic unit has a limit on operating cycles; when it is reached, it warns and reduces assistance. The pump, accumulator and wiring also fail, and old brake fluid or incorrect bleeding make it worse. Mercedes issued several recalls and, in the US, extended the warranty on several system components to 25 years.
- Check for the garage
- With any red brake warning, stop driving and call for assistance. At a Mercedes dealer: read the SBC control unit with official diagnostics, check open recalls and warranty extensions by VIN, and change the brake fluid only with the procedure SBC requires. The cycles-exhausted warning means replacing the unit, not clearing the code.
- Cost cited in the source
- No verifiable estimate for Europe. In the US, Mercedes covers the hydraulic unit and other components for 25 years with no mileage limit; ask a dealer whether your VIN has a recall or extension.A rough figure from the original database, not an up-to-date quote.
Sources from the original database
Mercedes-Benz USA (NHTSA): SBC warranty extended to 25 yearsMercedes-Benz USA (NHTSA): owner letter on the SBCWikipedia: Sensotronic Brake ControlMBWorld (W211 forum): SBC and NHTSAPeachParts (forum): the W211 drops the SBC from 2007YouCanic: SBC codes C249F and C2498
View full entry