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KNOWN FAULTS · Mercedes-Benz

Known faults for the Mercedes-Benz Clase C (W205).

2014–2021 · Petrol / Diesel / Plug-in hybrid

Sources are not verified in real time and no entry confirms that your car is affected.

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6 known faults with sources

Engines: C 160 / 180 / 200 / 300 (M274/M264) (Petrol) · C 200 / 220 / 250 d (OM651, hasta 2018) (Diesel) · C 200 d / 220 d (OM654, desde 2018) (Diesel) · C 350 e / 300 de (Plug-in hybrid) · C 43 AMG (M276, 3.0 V6) (Petrol) · C 63 / C 63 S AMG (M177, 4.0 V8) (Petrol)

Applies if: Only if fitted with 7G-Tronic. Confirm the gearbox type.

7G-Tronic conductor plateGearbox
Engine / equipment
7G-Tronic automatic gearbox (722.9) in the C, E, S-Class, ML, GL, SLK, Sprinter…
Period mentioned
2004 onwards (more failures in 2004–2008)
Symptoms
Gearbox stuck in 2nd or 3rd (limp mode), harsh shifts, delay engaging D or R, gearbox warning often without an engine light; turning off and restarting clears it for a while.
Possible cause described
The conductor plate (the control unit with built-in speed sensors) fails from heat and vibration. Oil leaks through the 13-pin connector are also common.
Check for the garage
Diagnose with Xentry/STAR to see the sub-codes (a basic reader only shows P0700). Check for oil in the gearbox connector.
Cost cited in the source
Approx. €1,400–2,800 (estimate)A rough figure from the original database, not an up-to-date quote.

Sources from the original database

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Engines: C 160 / 180 / 200 / 300 (M274/M264) (Petrol)

M270/M274 chain, adjusters and thermostatTiming / leaks
Engine / equipment
M270 and M274 1.6/2.0 turbo petrol (A, B, CLA, GLA, C, E, GLC, SLC)
Period mentioned
2012–2020
Symptoms
Chain rattle on cold starts; engine light with camshaft timing codes (for example P0016 or P001685); oil leaks at the camshaft adjusters; slow coolant loss.
Possible cause described
The hydraulic tensioner loses pressure overnight and the plastic guides wear, especially with long oil change intervals. The camshaft adjuster magnets leak oil (common between 65,000 and 110,000 km) and the plastic thermostat housing cracks.
Check for the garage
Listen to a cold start, read camshaft codes, look for oil on the adjuster magnets and coolant residue at the thermostat. Use Mercedes 229.5 oil.
Cost cited in the source
Chain and tensioner: approx. €320–1,650 (converted from dollars)A rough figure from the original database, not an up-to-date quote.

Mileage cited in the database: 65,000–110,000 km. This is not a maintenance interval and does not predict a failure.

Sources from the original database

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Engines: C 160 / 180 / 200 / 300 (M274/M264) (Petrol) · C 200 / 220 / 250 d (OM651, hasta 2018) (Diesel) · C 200 d / 220 d (OM654, desde 2018) (Diesel) · C 350 e / 300 de (Plug-in hybrid) · C 43 AMG (M276, 3.0 V6) (Petrol) · C 63 / C 63 S AMG (M177, 4.0 V8) (Petrol)

Applies if: Only if fitted with the automatic gearbox described in the record.

9G-Tronic harsh shiftingAutomatic gearbox
Engine / equipment
9G-Tronic automatic gearbox (725.0 and 725.1): C-Class W205 and W206, E W212 and W213, CLS, S W222 and W223, GLC, GLE, GLS, SL and SLC
Period mentioned
2013–2026
Symptoms
Harsh or jerky shifts (especially 1st to 2nd and when cold), vibration, delayed shifts or limp mode; sometimes the gear will not engage from N to D. Codes P073E00 and P07B700.
Possible cause described
Mercedes acknowledges in a technical bulletin complaints of harsh shifts, shudder and limp mode with various causes. In the early years (2014–2016) it is usually software or adaptation rather than mechanical damage; in other cases the pressure sensor built into the gearbox control unit fails.
Check for the garage
Follow the Mercedes bulletin: reproduce the complaint, save the EEPROM, check the oil level, run the Xentry valve flush, update engine, gearbox and shift unit software and perform the standstill adaptation. If it persists, check the control unit.
Cost cited in the source
Software update and adaptation: the most common and cheapest fix; repairing or replacing the control unit costs considerably more (the sources give no comparable figures)A rough figure from the original database, not an up-to-date quote.

Sources from the original database

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Engines: C 160 / 180 / 200 / 300 (M274/M264) (Petrol)

Applies if: Only with the M264 engine (not the M274).

M264 yellow coolant warning from air in the low-temperature circuit of the gearbox coolerCooling
Engine / equipment
M264 2.0 petrol in the C-Class (W205), E-Class (W213) and GLC (X253)
Period mentioned
2024 technical note
Symptoms
Yellow coolant warning on the dashboard, with codes P0A0500, P00B700 or P0C7300 (low-temperature circuit circulation pump, or coolant flow too low).
Possible cause described
Air can be trapped in the cooling circuit of the gearbox cooler. It is described in Mercedes-Benz XENTRY technical note LI20.00-P-074205.
Check for the garage
Check the coolant level with the engine cold. If it is low, the leak must be found. If it is correct, the garage bleeds the gearbox cooler circuit at the point the brand gives (ideally filling the system under vacuum) and clears the codes.
Cost cited in the source
No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

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Engines: C 200 / 220 / 250 d (OM651, hasta 2018) (Diesel)

Chain, injectors and coolant leaksTiming / injection
Engine / equipment
OM651 2.1/2.2 CDI (C 200/220/250 CDI, E 200/220/250, GLK, Vito, Sprinter)
Period mentioned
2008 onwards
Symptoms
Chain rattle on a cold start; on early units, loud injector knocking; coolant loss from the plastic coolant manifold or the EGR cooler.
Possible cause described
Plastic chain guide and a hydraulic tensioner that loses pressure (the chain is at the rear). Early units used problematic piezo injectors that Mercedes replaced in a campaign.
Check for the garage
Listen to a cold start, check the dealer's injector campaign history and check the coolant level.
Cost cited in the source
Chain: approx. €1,500–3,000 (estimate)A rough figure from the original database, not an up-to-date quote.

Sources from the original database

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Engines: C 200 d / 220 d (OM654, desde 2018) (Diesel)

OM654/OM656 AdBlue, DPF and EGRAdBlue / DPF / EGR
Engine / equipment
OM654 2.0 and OM656 3.0 diesel (C, E, S, GLC, GLE, GLS, G-Class from 2016)
Period mentioned
2016–2026
Symptoms
AdBlue or emissions warnings with a start countdown; particulate filter warning; power loss or rough idle from a dirty EGR.
Possible cause described
These are robust engines; faults concentrate in the emissions system. The AdBlue system (injector, NOx sensors and SCR catalyst) sometimes fails, especially in the cold, and the particulate filter and EGR foul if the car mostly does short trips.
Check for the garage
Read AdBlue and NOx sensor codes with Xentry, check the particulate filter regeneration history and how the car is used (short trips).
Cost cited in the source
AdBlue system: approx. €500–1,200; particulate filter: €1,000–2,000A rough figure from the original database, not an up-to-date quote.

Mileage cited in the database: from 100,000 km. This is not a maintenance interval and does not predict a failure.

Sources from the original database

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Engines for this model