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Emergency
KNOWN FAULT · Ford

Stops charging on DC fast chargers because of the charging module software (Mach-E and E-Transit)

Sources are not verified in real time and no entry confirms that your car is affected.

Engine / equipment
Ford Mustang Mach-E and E-Transit electric
Period mentioned
Mach-E 2021–2023 built up to 25/6/2023 and E-Transit 2022–2025 (US model years)
Symptoms
Charging stops on DC fast chargers; it still charges on level 1 or level 2 AC chargers.
Possible cause described
The charging module (SOBDM) software stores codes P0EEE:27 or P2E53:27 and cuts charging. Ford says replacing the charge port does not fix it and is preparing a software fix (SSM 55080).
Check for the garage
Charge on AC in the meantime and ask the garage to check whether new SOBDM software is available before replacing the charge port.
Cost cited in the source
No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

Has this happened to you?

Anonymous answer, no personal data.

Frequently asked questions

How much does it cost to repair this fault?

No verified estimate; ask the garage for a quote.

A rough figure from the original database, not an up-to-date quote.

Calculate estimate
How is it checked?

Charge on AC in the meantime and ask the garage to check whether new SOBDM software is available before replacing the charge port.

What are the symptoms?

Charging stops on DC fast chargers; it still charges on level 1 or level 2 AC chargers.

Which cars and years does it affect?
Brands
Ford
Engine / equipment
Ford Mustang Mach-E and E-Transit electric
Period mentioned
Mach-E 2021–2023 built up to 25/6/2023 and E-Transit 2022–2025 (US model years)
Which fault codes appear?

Taking it to a garage?

Find garages near you and, before you say yes, check whether the quote is reasonable.

Models with this entry

Other entries for these makes

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