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Emergency
KNOWN FAULTS · Citroën

Citroën C5 Aircross (I) 1.5 BlueHDi common problems.

2018–2025 · Diesel

Sources are not verified in real time and no entry confirms that your car is affected.

8 known faults with sources

AdBlue system failure (start countdown)Exhaust and emissions (AdBlue)
Engine / equipment
1.5 / 1.6 / 2.0 BlueHDi with AdBlue (Peugeot, Citroën, DS, Opel)
Period mentioned
Approx. 2014 onwards
Symptoms
Emission system fault message and a “starting impossible in X km” countdown, AdBlue/UREA warning and engine light.
Possible cause described
Failure of the AdBlue tank pump module (circuit board, pressure sensor or heater) or of the AdBlue injector. The engine does not stop while driving, but once the countdown reaches zero it will not restart.
Check for the garage
Diagnose with Diagbox or equivalent: AdBlue pressure, flow test and tank temperature.
Cost cited in the source
Complete module or tank: approx. €600–1,500 (estimate)A rough figure from the original database, not an up-to-date quote.

Sources from the original database

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1.5 BlueHDi camshaft chainValve timing
Engine / equipment
1.5 BlueHDi (DV5): Peugeot 208/2008/308/3008/5008/508/Rifter, Citroën C3/C4/C5 Aircross/Berlingo, Opel, DS, Fiat
Period mentioned
2017–2023
Symptoms
Rattle from the top of the engine, loss of power; in severe cases the chain breaks and the engine fails.
Possible cause described
The 7 mm chain linking the two camshafts wears prematurely, influenced by soot in the oil. Stellantis replaced it with an 8 mm chain in 2023 and opened an inspection campaign.
Check for the garage
Ask the dealer whether the car is in the campaign (free inspection and replacement if needed) and whether the 8 mm chain is fitted.
Cost cited in the source
€700–1,400 for the chain; €4,000–7,000 if it breaksA rough figure from the original database, not an up-to-date quote.

Sources from the original database

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Applies if: Only if fitted with the automatic gearbox described in the record.

EAT6/EAT8 jerking and torque converterAutomatic gearbox
Engine / equipment
Aisin EAT6 and EAT8 automatic gearboxes (308, 3008, 5008, 508, 2008, C4 Picasso, C5 Aircross, C4, DS 7, Grandland…)
Period mentioned
2013–2026
Symptoms
Hesitation or a jolt between 1st and 2nd, torque converter shudder in traffic, harsh or delayed shifts and a gearbox fault warning, especially on 2017–2019 3008s.
Possible cause described
Torque converter wear or drift, valve deposits from degraded oil and software faults. Peugeot treats the oil as lifetime, but dirty or low oil causes harsh shifts.
Check for the garage
Check oil level and condition, update the gearbox software at the dealer and, after an oil change, record it with DiagBox and reset the adaptations.
Cost cited in the source
Oil change and update: the most common fix; torque converter or valve body: specialist garage repairA rough figure from the original database, not an up-to-date quote.

Sources from the original database

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Citroën C5 Aircross (I) 1.5 BlueHDi: known faults of the engine according to L'argusEngine
Engine / equipment
1.5 BlueHDi in the Citroën C5 Aircross (I)
Period mentioned
2018–2025
Symptoms
Loss of power (up to 01/09/2019); Coolant leak (up to 30/11/2019); Timing belt noise (up to 31/05/2020); AdBlue light on (up to 22/06/2020); Engine warning light on (up to 15/09/2020); Service light on (up to 31/12/2021); AdBlue tank light on (up to 31/12/2022); Will not start, knocking, slipped or broken camshaft chain (up to early February 2023)
Possible cause described
According to the brand's technical notes reported by L'argus (each date shows up to when the affected cars were built): 1) Loss of power (up to 01/09/2019): Air metering valve (throttle body) to be replaced. 2) Coolant leak (up to 30/11/2019): Water outlet housing seal to be replaced. 3) Timing belt noise (up to 31/05/2020): Water pump and timing belt to be replaced. 4) AdBlue light on (up to 22/06/2020): Engine control unit reprogramming. 5) Engine warning light on (up to 15/09/2020): Intake air sensor to be replaced. 6) Service light on (up to 31/12/2021): Oil change and reprogramming. 7) AdBlue tank light on (up to 31/12/2022): Tank replacement. Fully covered up to 5 years or 150,000 km, partly from 5 to 8 years or up to 210,000 km. 8) Will not start, knocking, slipped or broken camshaft chain (up to early February 2023): Tensioner, camshaft chain, timing kit, camshafts and valves (fully covered up to 7 years or 180,000 km).
Check for the garage
Compare your symptom and your car's build date with this list. If they match, tell the workshop and ask them to check that part first before replacing others. The brand or a warranty extension covers some repairs: ask the dealer with the car's details.
Cost cited in the source
No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

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Citroën C5 Aircross (I): known faults of the gearbox and transmission according to L'argusGearbox
Engine / equipment
Citroën C5 Aircross (I), all engines
Period mentioned
2018–2025
Symptoms
[manual gearbox] Crunch when engaging 4th (from 01/04/2019 to 01/06/2020); [manual gearbox] Hard to engage 5th and 6th on the 1.2 PureTech (up to 03/11/2019); [EAT8 automatic] "Automatic gearbox fault" message; [EAT8 automatic] Jerks when shifting from 1st to 2nd (up to 01/02/2022)
Possible cause described
According to the brand's technical notes reported by L'argus (each date shows up to when the affected cars were built): 1) [manual gearbox] Crunch when engaging 4th (from 01/04/2019 to 01/06/2020): 4th gear synchroniser and gear to be replaced. 2) [manual gearbox] Hard to engage 5th and 6th on the 1.2 PureTech (up to 03/11/2019): Synchronisers and gears to be replaced. 3) [EAT8 automatic] "Automatic gearbox fault" message: Gearbox to be replaced. 4) [EAT8 automatic] Jerks when shifting from 1st to 2nd (up to 01/02/2022): Reprogramming.
Check for the garage
Compare your symptom and your car's build date with this list. If they match, tell the workshop and ask them to check that part first before replacing others. The brand or a warranty extension covers some repairs: ask the dealer with the car's details.
Cost cited in the source
No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

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Citroën C5 Aircross (I): known faults of the chassis, steering and brakes according to L'argusSuspension and steering
Engine / equipment
Citroën C5 Aircross (I), all engines
Period mentioned
2018–2025
Symptoms
[steering] Excessive steering play (up to 29/10/2019); [steering] Steering wheel vibration above 90 km/h (up to 31/08/2020); [noises] Front axle knocking (up to 14/06/2021); [brakes] "Parking brake fault" message: the electric parking brake does not apply in manual mode (up to 10/01/2022)
Possible cause described
According to the brand's technical notes reported by L'argus (each date shows up to when the affected cars were built): 1) [steering] Excessive steering play (up to 29/10/2019): Steering column. 2) [steering] Steering wheel vibration above 90 km/h (up to 31/08/2020): Driveshaft, front hub carriers or suspension arms to be replaced. 3) [noises] Front axle knocking (up to 14/06/2021): Suspension arms to be replaced. 4) [brakes] "Parking brake fault" message: the electric parking brake does not apply in manual mode (up to 10/01/2022): Reprogramming or brake switch replacement.
Check for the garage
Compare your symptom and your car's build date with this list. If they match, tell the workshop and ask them to check that part first before replacing others. The brand or a warranty extension covers some repairs: ask the dealer with the car's details.
Cost cited in the source
No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

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Citroën C5 Aircross (I): known faults of the electronics and interior according to L'argusElectrical and electronic systems
Engine / equipment
Citroën C5 Aircross (I), all engines
Period mentioned
2018–2025
Symptoms
[navigation] GPS navigation faults (from 01/01/2019 to 02/04/2023); [airbags] Airbag light on (up to 31/10/2019); [steering lock] Keyless start faults (up to 22/09/2020); [screen] Instrument cluster cuts out with a black screen; [climate control] Cabin blower stops working (up to 16/01/2021); [climate control] Cabin blower noise (up to 15/09/2021); [climate control] Air conditioning no longer cools (from 09/11/2020 to 01/02/2024)
Possible cause described
According to the brand's technical notes reported by L'argus (each date shows up to when the affected cars were built): 1) [navigation] GPS navigation faults (from 01/01/2019 to 02/04/2023): Update needed. 2) [airbags] Airbag light on (up to 31/10/2019): Steering wheel to be replaced. 3) [steering lock] Keyless start faults (up to 22/09/2020): Steering lock to be replaced. 4) [screen] Instrument cluster cuts out with a black screen: Screen to be replaced. 5) [climate control] Cabin blower stops working (up to 16/01/2021): Wiring harness to be modified. 6) [climate control] Cabin blower noise (up to 15/09/2021): Clean or replace the blower. 7) [climate control] Air conditioning no longer cools (from 09/11/2020 to 01/02/2024): Compressor to be replaced.
Check for the garage
Compare your symptom and your car's build date with this list. If they match, tell the workshop and ask them to check that part first before replacing others. The brand or a warranty extension covers some repairs: ask the dealer with the car's details.
Cost cited in the source
No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

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Citroën C5 Aircross (I): known faults of the body according to L'argusBodywork
Engine / equipment
Citroën C5 Aircross (I), all engines
Period mentioned
2018–2025
Symptoms
[lighting] Water inside the rear lights (up to 01/03/2020); [lighting] Cracked indicator repeaters on the mirrors (up to 09/03/2020); [lighting] Front indicator does not work (up to 30/03/2020); [windows] Door mirror faults (up to 31/08/2023); [doors and openings] Front and/or rear doors will not open (up to 01/08/2022); [doors and openings] Fuel flap locking fault (up to 10/02/2023); [doors and openings] Knock when opening and/or closing the front doors (up to 29/04/2024)
Possible cause described
According to the brand's technical notes reported by L'argus (each date shows up to when the affected cars were built): 1) [lighting] Water inside the rear lights (up to 01/03/2020): Light unit to be replaced. 2) [lighting] Cracked indicator repeaters on the mirrors (up to 09/03/2020): Repeater to be replaced. 3) [lighting] Front indicator does not work (up to 30/03/2020): Part to be replaced. 4) [windows] Door mirror faults (up to 31/08/2023): Faulty mirror to be replaced. 5) [doors and openings] Front and/or rear doors will not open (up to 01/08/2022): Door handle mounting bracket to be replaced. 6) [doors and openings] Fuel flap locking fault (up to 10/02/2023): Actuator to be replaced. 7) [doors and openings] Knock when opening and/or closing the front doors (up to 29/04/2024): Window attachment grommets to be replaced.
Check for the garage
Compare your symptom and your car's build date with this list. If they match, tell the workshop and ask them to check that part first before replacing others. The brand or a warranty extension covers some repairs: ask the dealer with the car's details.
Cost cited in the source
No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

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Other engines of the Citroën C5 Aircross (I)