KNOWN FAULTS · Citroën
Citroën C5 Aircross (I) 2.0 BlueHDi common problems.
2018–2025 · Diesel
Sources are not verified in real time and no entry confirms that your car is affected.
7 known faults with sources
AdBlue system failure (start countdown)Exhaust and emissions (AdBlue)
- Engine / equipment
- 1.5 / 1.6 / 2.0 BlueHDi with AdBlue (Peugeot, Citroën, DS, Opel)
- Period mentioned
- Approx. 2014 onwards
- Symptoms
- Emission system fault message and a “starting impossible in X km” countdown, AdBlue/UREA warning and engine light.
- Possible cause described
- Failure of the AdBlue tank pump module (circuit board, pressure sensor or heater) or of the AdBlue injector. The engine does not stop while driving, but once the countdown reaches zero it will not restart.
- Check for the garage
- Diagnose with Diagbox or equivalent: AdBlue pressure, flow test and tank temperature.
- Cost cited in the source
- Complete module or tank: approx. €600–1,500 (estimate)A rough figure from the original database, not an up-to-date quote.
Sources from the original database
French Car Forum: AdBlue fault on a 3008 2.0 BlueHDiFrench Car Forum: AdBlue on a 308 1.6 BlueHDiElektroda: AdBlue cases in the PSA group
View full entryApplies if: Only if fitted with the automatic gearbox described in the record.
EAT6/EAT8 jerking and torque converterAutomatic gearbox
- Engine / equipment
- Aisin EAT6 and EAT8 automatic gearboxes (308, 3008, 5008, 508, 2008, C4 Picasso, C5 Aircross, C4, DS 7, Grandland…)
- Period mentioned
- 2013–2026
- Symptoms
- Hesitation or a jolt between 1st and 2nd, torque converter shudder in traffic, harsh or delayed shifts and a gearbox fault warning, especially on 2017–2019 3008s.
- Possible cause described
- Torque converter wear or drift, valve deposits from degraded oil and software faults. Peugeot treats the oil as lifetime, but dirty or low oil causes harsh shifts.
- Check for the garage
- Check oil level and condition, update the gearbox software at the dealer and, after an oil change, record it with DiagBox and reset the adaptations.
- Cost cited in the source
- Oil change and update: the most common fix; torque converter or valve body: specialist garage repairA rough figure from the original database, not an up-to-date quote.
Sources from the original database
Service4Service: Peugeot EAT6 and EAT8 gearboxesService4Service: Citroën EAT6 and EAT8 gearboxesFrench Car Forum: EAT6 oil and adaptationAutodoc: common Peugeot 3008 problems
View full entryCitroën C5 Aircross (I) 2.0 BlueHDi: known faults of the engine according to L'argusEngine
- Engine / equipment
- 2.0 BlueHDi in the Citroën C5 Aircross (I)
- Period mentioned
- 2018–2025
- Symptoms
- Engine speed drops (up to 01/08/2019); Engine overheating and no heating (up to 03/03/2020); Engine slow to start (up to 30/06/2020); Engine warning light on and/or early service warning (up to 08/09/2020); AdBlue tank light on (up to 31/12/2022)
- Possible cause described
- According to the brand's technical notes reported by L'argus (each date shows up to when the affected cars were built): 1) Engine speed drops (up to 01/08/2019): Reversible alternator (starter-generator) to be replaced. 2) Engine overheating and no heating (up to 03/03/2020): Water pump and timing belt to be replaced. 3) Engine slow to start (up to 30/06/2020): Camshaft position sensor to be replaced. 4) Engine warning light on and/or early service warning (up to 08/09/2020): Engine control unit update or reprogramming. 5) AdBlue tank light on (up to 31/12/2022): Tank replacement. Fully covered up to 5 years or 150,000 km, partly from 5 to 8 years or up to 210,000 km.
- Check for the garage
- Compare your symptom and your car's build date with this list. If they match, tell the workshop and ask them to check that part first before replacing others. The brand or a warranty extension covers some repairs: ask the dealer with the car's details.
- Cost cited in the source
- No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.
Sources from the original database
View full entryCitroën C5 Aircross (I): known faults of the gearbox and transmission according to L'argusGearbox
- Engine / equipment
- Citroën C5 Aircross (I), all engines
- Period mentioned
- 2018–2025
- Symptoms
- [manual gearbox] Crunch when engaging 4th (from 01/04/2019 to 01/06/2020); [manual gearbox] Hard to engage 5th and 6th on the 1.2 PureTech (up to 03/11/2019); [EAT8 automatic] "Automatic gearbox fault" message; [EAT8 automatic] Jerks when shifting from 1st to 2nd (up to 01/02/2022)
- Possible cause described
- According to the brand's technical notes reported by L'argus (each date shows up to when the affected cars were built): 1) [manual gearbox] Crunch when engaging 4th (from 01/04/2019 to 01/06/2020): 4th gear synchroniser and gear to be replaced. 2) [manual gearbox] Hard to engage 5th and 6th on the 1.2 PureTech (up to 03/11/2019): Synchronisers and gears to be replaced. 3) [EAT8 automatic] "Automatic gearbox fault" message: Gearbox to be replaced. 4) [EAT8 automatic] Jerks when shifting from 1st to 2nd (up to 01/02/2022): Reprogramming.
- Check for the garage
- Compare your symptom and your car's build date with this list. If they match, tell the workshop and ask them to check that part first before replacing others. The brand or a warranty extension covers some repairs: ask the dealer with the car's details.
- Cost cited in the source
- No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.
Sources from the original database
View full entryCitroën C5 Aircross (I): known faults of the chassis, steering and brakes according to L'argusSuspension and steering
- Engine / equipment
- Citroën C5 Aircross (I), all engines
- Period mentioned
- 2018–2025
- Symptoms
- [steering] Excessive steering play (up to 29/10/2019); [steering] Steering wheel vibration above 90 km/h (up to 31/08/2020); [noises] Front axle knocking (up to 14/06/2021); [brakes] "Parking brake fault" message: the electric parking brake does not apply in manual mode (up to 10/01/2022)
- Possible cause described
- According to the brand's technical notes reported by L'argus (each date shows up to when the affected cars were built): 1) [steering] Excessive steering play (up to 29/10/2019): Steering column. 2) [steering] Steering wheel vibration above 90 km/h (up to 31/08/2020): Driveshaft, front hub carriers or suspension arms to be replaced. 3) [noises] Front axle knocking (up to 14/06/2021): Suspension arms to be replaced. 4) [brakes] "Parking brake fault" message: the electric parking brake does not apply in manual mode (up to 10/01/2022): Reprogramming or brake switch replacement.
- Check for the garage
- Compare your symptom and your car's build date with this list. If they match, tell the workshop and ask them to check that part first before replacing others. The brand or a warranty extension covers some repairs: ask the dealer with the car's details.
- Cost cited in the source
- No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.
Sources from the original database
View full entryCitroën C5 Aircross (I): known faults of the electronics and interior according to L'argusElectrical and electronic systems
- Engine / equipment
- Citroën C5 Aircross (I), all engines
- Period mentioned
- 2018–2025
- Symptoms
- [navigation] GPS navigation faults (from 01/01/2019 to 02/04/2023); [airbags] Airbag light on (up to 31/10/2019); [steering lock] Keyless start faults (up to 22/09/2020); [screen] Instrument cluster cuts out with a black screen; [climate control] Cabin blower stops working (up to 16/01/2021); [climate control] Cabin blower noise (up to 15/09/2021); [climate control] Air conditioning no longer cools (from 09/11/2020 to 01/02/2024)
- Possible cause described
- According to the brand's technical notes reported by L'argus (each date shows up to when the affected cars were built): 1) [navigation] GPS navigation faults (from 01/01/2019 to 02/04/2023): Update needed. 2) [airbags] Airbag light on (up to 31/10/2019): Steering wheel to be replaced. 3) [steering lock] Keyless start faults (up to 22/09/2020): Steering lock to be replaced. 4) [screen] Instrument cluster cuts out with a black screen: Screen to be replaced. 5) [climate control] Cabin blower stops working (up to 16/01/2021): Wiring harness to be modified. 6) [climate control] Cabin blower noise (up to 15/09/2021): Clean or replace the blower. 7) [climate control] Air conditioning no longer cools (from 09/11/2020 to 01/02/2024): Compressor to be replaced.
- Check for the garage
- Compare your symptom and your car's build date with this list. If they match, tell the workshop and ask them to check that part first before replacing others. The brand or a warranty extension covers some repairs: ask the dealer with the car's details.
- Cost cited in the source
- No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.
Sources from the original database
View full entryCitroën C5 Aircross (I): known faults of the body according to L'argusBodywork
- Engine / equipment
- Citroën C5 Aircross (I), all engines
- Period mentioned
- 2018–2025
- Symptoms
- [lighting] Water inside the rear lights (up to 01/03/2020); [lighting] Cracked indicator repeaters on the mirrors (up to 09/03/2020); [lighting] Front indicator does not work (up to 30/03/2020); [windows] Door mirror faults (up to 31/08/2023); [doors and openings] Front and/or rear doors will not open (up to 01/08/2022); [doors and openings] Fuel flap locking fault (up to 10/02/2023); [doors and openings] Knock when opening and/or closing the front doors (up to 29/04/2024)
- Possible cause described
- According to the brand's technical notes reported by L'argus (each date shows up to when the affected cars were built): 1) [lighting] Water inside the rear lights (up to 01/03/2020): Light unit to be replaced. 2) [lighting] Cracked indicator repeaters on the mirrors (up to 09/03/2020): Repeater to be replaced. 3) [lighting] Front indicator does not work (up to 30/03/2020): Part to be replaced. 4) [windows] Door mirror faults (up to 31/08/2023): Faulty mirror to be replaced. 5) [doors and openings] Front and/or rear doors will not open (up to 01/08/2022): Door handle mounting bracket to be replaced. 6) [doors and openings] Fuel flap locking fault (up to 10/02/2023): Actuator to be replaced. 7) [doors and openings] Knock when opening and/or closing the front doors (up to 29/04/2024): Window attachment grommets to be replaced.
- Check for the garage
- Compare your symptom and your car's build date with this list. If they match, tell the workshop and ask them to check that part first before replacing others. The brand or a warranty extension covers some repairs: ask the dealer with the car's details.
- Cost cited in the source
- No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.
Sources from the original database
View full entryOther engines of the Citroën C5 Aircross (I)
- 1.2 PureTechPetrol
- 1.5 BlueHDiDiesel
- HybridPlug-in hybrid
- All known faults for the Citroën C5 Aircross (I)