KNOWN FAULTS · Mercedes-Benz
Mercedes-Benz Clase C (W205) C 200 d / 220 d (OM654, desde 2018) common problems.
2014–2021 · Diesel
Sources are not verified in real time and no entry confirms that your car is affected.
3 known faults with sources
Applies if: Only if fitted with 7G-Tronic. Confirm the gearbox type.
7G-Tronic conductor plateGearbox
- Engine / equipment
- 7G-Tronic automatic gearbox (722.9) in the C, E, S-Class, ML, GL, SLK, Sprinter…
- Period mentioned
- 2004 onwards (more failures in 2004–2008)
- Symptoms
- Gearbox stuck in 2nd or 3rd (limp mode), harsh shifts, delay engaging D or R, gearbox warning often without an engine light; turning off and restarting clears it for a while.
- Possible cause described
- The conductor plate (the control unit with built-in speed sensors) fails from heat and vibration. Oil leaks through the 13-pin connector are also common.
- Check for the garage
- Diagnose with Xentry/STAR to see the sub-codes (a basic reader only shows P0700). Check for oil in the gearbox connector.
- Cost cited in the source
- Approx. €1,400–2,800 (estimate)A rough figure from the original database, not an up-to-date quote.
Sources from the original database
Go-Parts: P0700 on an E-Class with 722.9ECU Testing: 7G-Tronic failureMercedes Medic: placa conductora 722.9
View full entryOM654/OM656 AdBlue, DPF and EGRAdBlue / DPF / EGR
- Engine / equipment
- OM654 2.0 and OM656 3.0 diesel (C, E, S, GLC, GLE, GLS, G-Class from 2016)
- Period mentioned
- 2016–2026
- Symptoms
- AdBlue or emissions warnings with a start countdown; particulate filter warning; power loss or rough idle from a dirty EGR.
- Possible cause described
- These are robust engines; faults concentrate in the emissions system. The AdBlue system (injector, NOx sensors and SCR catalyst) sometimes fails, especially in the cold, and the particulate filter and EGR foul if the car mostly does short trips.
- Check for the garage
- Read AdBlue and NOx sensor codes with Xentry, check the particulate filter regeneration history and how the car is used (short trips).
- Cost cited in the source
- AdBlue system: approx. €500–1,200; particulate filter: €1,000–2,000A rough figure from the original database, not an up-to-date quote.
Mileage cited in the database: from 100,000 km. This is not a maintenance interval and does not predict a failure.
Sources from the original database
View full entryApplies if: Only if fitted with the automatic gearbox described in the record.
9G-Tronic harsh shiftingAutomatic gearbox
- Engine / equipment
- 9G-Tronic automatic gearbox (725.0 and 725.1): C-Class W205 and W206, E W212 and W213, CLS, S W222 and W223, GLC, GLE, GLS, SL and SLC
- Period mentioned
- 2013–2026
- Symptoms
- Harsh or jerky shifts (especially 1st to 2nd and when cold), vibration, delayed shifts or limp mode; sometimes the gear will not engage from N to D. Codes P073E00 and P07B700.
- Possible cause described
- Mercedes acknowledges in a technical bulletin complaints of harsh shifts, shudder and limp mode with various causes. In the early years (2014–2016) it is usually software or adaptation rather than mechanical damage; in other cases the pressure sensor built into the gearbox control unit fails.
- Check for the garage
- Follow the Mercedes bulletin: reproduce the complaint, save the EEPROM, check the oil level, run the Xentry valve flush, update engine, gearbox and shift unit software and perform the standstill adaptation. If it persists, check the control unit.
- Cost cited in the source
- Software update and adaptation: the most common and cheapest fix; repairing or replacing the control unit costs considerably more (the sources give no comparable figures)A rough figure from the original database, not an up-to-date quote.
Sources from the original database
Mercedes-Benz (NHTSA): 9G-Tronic bulletin LI27.00-P-060741Mercedes-Benz (NHTSA): 725.1 bulletin (updated 9G-Tronic)Mercedes-Benz (NHTSA): harsh 1st-to-2nd shift with the M264 engineKfz-Meisterbetrieb Dietrich: 9G-Tronic in the C-Class W205ABS Stuurapparaten: codes P073E00 and P07B700
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