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KNOWN FAULTS · Volkswagen

Volkswagen T-Roc (I) 1.5 TSI common problems.

2017–2025 · Petrol

Sources are not verified in real time and no entry confirms that your car is affected.

8 known faults with sources

Applies if: Only if fitted with the 7-speed DQ200 DSG. Confirm the gearbox type.

DSG7 gearbox mechatronic unit (DQ200)Gearbox
Engine / equipment
7-speed DQ200 DSG gearbox (dry clutch, 0AM mechatronics), paired with 1.0/1.2/1.4 TSI and 1.6 TDI engines
Period mentioned
2008 onwards
Symptoms
Judder or shudder pulling away in 1st/2nd, reverse won't engage, PRNDS letters flashing or a spanner warning, gearbox stuck in one gear (limp mode).
Possible cause described
Mechatronic unit failure: the pressure accumulator develops fatigue cracks, the electric pump runs constantly and the gearbox loses pressure. The mechatronic's 30 A fuse sometimes blows. Wear of the dry dual clutch is also common.
Check for the garage
Read the gearbox module faults with VCDS, OBDeleven or similar and check the mechatronic fuse.
Cost cited in the source
€350–550 to repair the mechatronic unit alone; €1,000–1,200 including removal and refittingA rough figure from the original database, not an up-to-date quote.

Sources from the original database

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1.5 TSI evo cold jerkingEngine management
Engine / equipment
1.5 TSI evo (EA211 evo): Golf VII and VIII, T-Roc, Tiguan, Octavia, Leon, Ibiza, Arona, Karoq, A3…
Period mentioned
2017–2022
Symptoms
Rhythmic jerking (“kangaroo effect”) and hesitation when accelerating at roughly 1,200–2,000 rpm, with a cold engine and in low gears; most noticeable with a manual gearbox.
Possible cause described
An engine management fault during warm-up. Volkswagen released a software update for all group brands in February 2020, which fixed it on most cars; on some it only reduced it. Mechanically it is a reliable engine.
Check for the garage
Test the car from cold in first and second gear, and check at the dealer whether the latest engine control unit software is installed.
Cost cited in the source
Software update: €0–150A rough figure from the original database, not an up-to-date quote.

Sources from the original database

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Applies if: Only if fitted with the air conditioning system described.

A/C not cooling: N280 valveClimate control
Engine / equipment
Air conditioning with clutchless compressor and N280 regulating valve (combustion VW, Audi, Seat, Cupra and Skoda from 2006)
Period mentioned
2006–2026
Symptoms
The air does not cool or cools intermittently (for example only at motorway speed), and sometimes the compressor rattles with the A/C on. Codes 01232 (N280 valve), P2612 or 00898.
Possible cause described
The compressor regulates its output with the N280 solenoid valve, its most common failure point. Audi issued technical bulletins over a manufacturing fault in this valve on Sanden compressors. Its connector can also become brittle and corrode (especially without the engine undertray), or the wiring fails.
Check for the garage
Read the codes and N280 control current with VCDS or ODIS, measure its resistance (about 10 ohms) and check the connector and wiring before replacing parts. If the valve or compressor is replaced, the whole circuit must be flushed.
Cost cited in the source
N280 valve: a cheap part (about 30 dollars) where sold separately; new compressor with circuit flush: considerably moreA rough figure from the original database, not an up-to-date quote.

Sources from the original database

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Volkswagen T-Roc (I) 1.5 TSI: known faults of the engine according to L'argusEngine
Engine / equipment
1.5 TSI in the Volkswagen T-Roc (I)
Period mentioned
2017–2025
Symptoms
[1.5 TSI] Emissions light on (up to 20/04/2018); [1.5 TSI] Engine runs rough; Oil loss; Loss of power and emissions light on; Oil loss or excessive consumption; [TSI] Hard starting from carbon on the intake valves
Possible cause described
According to the brand's technical notes reported by L'argus (each date shows up to when the affected cars were built): 1) [1.5 TSI] Emissions light on (up to 20/04/2018): Exhaust gas sensor. 2) [1.5 TSI] Engine runs rough: Oil separator. 3) Oil loss: Flywheel bolts to be replaced. 4) Loss of power and emissions light on: Turbo pressure actuator rod. 5) Oil loss or excessive consumption: (Turbo) oil feed or return pipe seal. 6) [TSI] Hard starting from carbon on the intake valves: Cylinder head cleaning.
Check for the garage
Compare your symptom and your car's build date with this list. If they match, tell the workshop and ask them to check that part first before replacing others. The brand or a warranty extension covers some repairs: ask the dealer with the car's details.
Cost cited in the source
No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

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Volkswagen T-Roc (I): known faults of the gearbox and transmission according to L'argusGearbox
Engine / equipment
Volkswagen T-Roc (I), all engines
Period mentioned
2017–2025
Symptoms
[6-speed manual] Crunching in 3rd, 4th and 5th (up to 01/02/2018); [6-speed manual] 5th and 6th will not engage; [7-speed DSG] Oil leak at the joint between the two gearbox half-casings; [7-speed DSG] Various faults (no drive, limp mode, violent jerks…); [7-speed DSG] Car vibration; [7-speed DSG] Gears will not engage; [7-speed DSG] 2–3 second squeal on pulling away and when changing gear; [7-speed DSG] Crunch when shifting from 4th to 3rd; [4Motion all-wheel drive] Vibration and jerking at the rear
Possible cause described
According to the brand's technical notes reported by L'argus (each date shows up to when the affected cars were built): 1) [6-speed manual] Crunching in 3rd, 4th and 5th (up to 01/02/2018): 3rd/4th synchroniser ring. 2) [6-speed manual] 5th and 6th will not engage: Selector unit. 3) [7-speed DSG] Oil leak at the joint between the two gearbox half-casings: Needle bearing replacement; if there are iron chips, gearbox replacement. 4) [7-speed DSG] Various faults (no drive, limp mode, violent jerks…): Mechatronic unit pressure accumulator or pump. 5) [7-speed DSG] Car vibration: Reset the dual clutch automatic adjustment. 6) [7-speed DSG] Gears will not engage: Selector cable adjuster (ZF) to be replaced. 7) [7-speed DSG] 2–3 second squeal on pulling away and when changing gear: Multi-plate clutch. 8) [7-speed DSG] Crunch when shifting from 4th to 3rd: 1st/3rd fork and 3rd gear synchroniser to be replaced. 9) [4Motion all-wheel drive] Vibration and jerking at the rear: Change the rear coupling (4Motion) oil.
Check for the garage
Compare your symptom and your car's build date with this list. If they match, tell the workshop and ask them to check that part first before replacing others. The brand or a warranty extension covers some repairs: ask the dealer with the car's details.
Cost cited in the source
No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

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Volkswagen T-Roc (I): known faults of the chassis, steering and brakes according to L'argusSuspension and steering
Engine / equipment
Volkswagen T-Roc (I), all engines
Period mentioned
2017–2025
Symptoms
Steering squeak when turning the wheels; Parking brake releases by itself (from December 2016 to July 2018); ESP light on; Driver assistance systems fail
Possible cause described
According to the brand's technical notes reported by L'argus (each date shows up to when the affected cars were built): 1) Steering squeak when turning the wheels: Repair the steering rack (Bosch/ZF). 2) Parking brake releases by itself (from December 2016 to July 2018): Recode the ESP control unit (2018 recall). 3) ESP light on: Reprogramming. 4) Driver assistance systems fail: Front camera to be replaced.
Check for the garage
Compare your symptom and your car's build date with this list. If they match, tell the workshop and ask them to check that part first before replacing others. The brand or a warranty extension covers some repairs: ask the dealer with the car's details.
Cost cited in the source
No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

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Volkswagen T-Roc (I): known faults of the electronics and interior according to L'argusElectrical and electronic systems
Engine / equipment
Volkswagen T-Roc (I), all engines
Period mentioned
2017–2025
Symptoms
Vertical line on the touchscreen; GPS shows the wrong position; Air conditioning does not cool enough; We Connect services do not work; Ventilation does not work; "Fault: instrument cluster. Visit workshop" message; Nothing shows on the digital cluster (Active Info Display); Various Composition Media/Discover Media navigation faults (black screen, freezes…)
Possible cause described
According to the brand's technical notes reported by L'argus (each date shows up to when the affected cars were built): 1) Vertical line on the touchscreen: Screen to be replaced. 2) GPS shows the wrong position: Cable, GPS aerial or control unit to be replaced. 3) Air conditioning does not cool enough: Control valve or compressor (Sanden or Denso). 4) We Connect services do not work: Reprogramming. 5) Ventilation does not work: Fresh-air blower control unit to be replaced. 6) "Fault: instrument cluster. Visit workshop" message: Cluster to be replaced. 7) Nothing shows on the digital cluster (Active Info Display): Reprogramming. 8) Various Composition Media/Discover Media navigation faults (black screen, freezes…): Reprogramming.
Check for the garage
Compare your symptom and your car's build date with this list. If they match, tell the workshop and ask them to check that part first before replacing others. The brand or a warranty extension covers some repairs: ask the dealer with the car's details.
Cost cited in the source
No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

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Volkswagen T-Roc (I): known faults of the body according to L'argusBodywork
Engine / equipment
Volkswagen T-Roc (I), all engines
Period mentioned
2017–2025
Symptoms
Bonnet unlatches by itself on the left or right side; Power tailgate will not open; Rear lights not watertight (up to 04/10/2018); Daytime running lights fail; Water gets in through the sliding panoramic roof
Possible cause described
According to the brand's technical notes reported by L'argus (each date shows up to when the affected cars were built): 1) Bonnet unlatches by itself on the left or right side: Bonnet lock. 2) Power tailgate will not open: Servo motor. 3) Rear lights not watertight (up to 04/10/2018): Lights to be replaced. 4) Daytime running lights fail: Daytime running light cooling plate. 5) Water gets in through the sliding panoramic roof: Outer roof seal (up to 09/09/2019) or drain hoses (up to 05/02/2020).
Check for the garage
Compare your symptom and your car's build date with this list. If they match, tell the workshop and ask them to check that part first before replacing others. The brand or a warranty extension covers some repairs: ask the dealer with the car's details.
Cost cited in the source
No verified estimate; ask the garage for a quote.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

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Other engines of the Volkswagen T-Roc (I)