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TESTIGO'S OWN DATABASE

Faults and recalls.

Sources are not verified in real time and no entry confirms that your car is affected.

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15 entries · page 1 of 1

Check what each recall covers: market, production period and VIN. Ask the manufacturer whether a repair is outstanding.

Power steering that stops assisting once the car stops after an overvoltage warning (Model 3 and Model Y of 2022–2023, recall SB-25-00-004)Steering

A recall does not mean your car is affected. Check the market, build date and VIN with the manufacturer.

Engine / equipment
Electric power steering rack and its circuit board: Tesla Model 3 and Model Y
Period mentioned
2022–2023 (only the VINs in the recall)
Symptoms
While you drive, the steering keeps working and only a warning comes on. Once the car comes to a standstill, the assistance may be lost and stays lost when you drive off again: the wheel can still be turned, but it is much heavier.
Possible cause described
According to the UK DVSA (R/2025/104) and the German KBA (14811R), with software older than version 2023.38.4 an overvoltage in the steering rack can overstress the components on the circuit board that drive the assist motor. If it happens while driving, the assistance stays and only the warning appears; once stopped, it may be lost. It covers 552,780 cars worldwide and 39,200 in Germany (auto motor und sport, May 2025); Tesla knew of no accidents caused by it.
Check for the garage
Check that the car has software version 2023.38.4 or later: the fix is a free over-the-air (OTA) update. If you see the steering warning, stop somewhere safe and book Tesla service with the VIN: without assistance the wheel is very heavy, especially when manoeuvring.
Cost cited in the source
No verified estimate; check whether the free recall remedy remains outstanding for the VIN.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

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Stiff, notchy steering at low temperatures (Model 3 and Model Y, recall SB-24-32-001)Steering

A recall does not mean your car is affected. Check the market, build date and VIN with the manufacturer.

Engine / equipment
Electric power steering: Tesla Model 3 and Model Y
Period mentioned
Recall of 2023 (only the VINs in the recall)
Symptoms
The steering feels stiff and notchy when it is cold.
Possible cause described
The German KBA describes this recall (reference 12321, Tesla code SB-24-32-001) as “stiff, notchy steering at low ambient temperatures”. It covers 133,277 cars worldwide and 11,633 in Germany (auto motor und sport). Tesla has not confirmed whether it is linked to the 2025 overvoltage recall.
Check for the garage
Ask Tesla service, with the VIN, whether this recall is outstanding on your car. If the steering is stiff or notchy in the cold, do not treat it as normal and have it checked.
Cost cited in the source
No verified estimate; check whether the free recall remedy remains outstanding for the VIN.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

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Rear-view camera with no picture on the centre screen because its wiring fails (Model 3 of 2017–2020, recall SB-21-17-008)Electrical and electronic systems

A recall does not mean your car is affected. Check the market, build date and VIN with the manufacturer.

Engine / equipment
Rear-view camera wiring harness: Tesla Model 3
Period mentioned
2017–2020 (built from 15/7/2017 to 30/9/2020; only the VINs in the recall)
Symptoms
The centre screen does not show the rear-view camera picture.
Possible cause described
According to the UK DVSA (R/2022/008, Tesla code SB-21-17-008), the rear-view camera harness can fail and leave the centre screen with no picture. In the UK it covers 26,618 cars.
Check for the garage
Ask Tesla service, with the VIN, whether the recall is outstanding: they fit a harness guide protector and, if needed, a new harness. In the meantime, reverse using the mirrors and looking over your shoulder.
Cost cited in the source
No verified estimate; check whether the free recall remedy remains outstanding for the VIN.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

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Rear-view camera that stops working when the car powers up because of a short in the car computer (Model 3 and Model Y of 2024, recall SB-25-00-001)Electrical and electronic systems

A recall does not mean your car is affected. Check the market, build date and VIN with the manufacturer.

Engine / equipment
Car computer and rear-view camera: Tesla Model 3 and Model Y
Period mentioned
2024 (only the VINs in the recall)
Symptoms
When the car powers up, the rear-view camera stops working.
Possible cause described
According to the UK DVSA (R/2025/049, Tesla code SB-25-00-001), on a small percentage of cars the car computer board can short when the car powers up, and the rear-view camera is lost.
Check for the garage
The fix is an over-the-air software update or, if needed, a new car computer. Ask Tesla service, with the VIN, whether it is outstanding.
Cost cited in the source
No verified estimate; check whether the free recall remedy remains outstanding for the VIN.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

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Centre screen that lags or restarts while preparing for or during fast charging because the processor overheats (Model 3 and Model Y of 2022)Electrical and electronic systems

A recall does not mean your car is affected. Check the market, build date and VIN with the manufacturer.

Engine / equipment
Infotainment processor (CPU) and centre screen: Tesla Model 3 and Model Y
Period mentioned
2022 (model year; only the VINs in the recall)
Symptoms
While preparing for or during fast charging, the centre screen lags or restarts; during that time it may not show the rear-view camera, the selected gear, the windscreen visibility controls or the warning lights.
Possible cause described
According to US NHTSA recall 22V-296 (Tesla code SB-22-00-009, May 2022), with certain software releases the infotainment processor can overheat while preparing for or during fast charging. AUTO BILD lists insufficient processor cooling among the Model 3 and Model Y recalls in Germany.
Check for the garage
The fix is a free over-the-air software update that improves processor temperature management; ask Tesla service, with the VIN, whether it has been applied. If the screen restarts, do not move the car until it shows the gear and the camera again.
Cost cited in the source
No verified estimate; check whether the free recall remedy remains outstanding for the VIN.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

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The tyre pressure monitoring fault warning is lost when the car goes to sleep (Model 3 and Model Y, recall SB-24-00-018)Electrical and electronic systems

A recall does not mean your car is affected. Check the market, build date and VIN with the manufacturer.

Engine / equipment
Tyre pressure monitoring system (TPMS) software: Tesla Model 3 and Model Y
Period mentioned
2019–2024 (only the VINs in the recall)
Symptoms
When the pressure monitoring system detects a fault, its warning light comes on, but it does not come back on the next drive if the car was switched off or “asleep” in between; you may drive without knowing that a tyre is under-inflated.
Possible cause described
According to the UK DVSA (R/2025/002, Tesla code SB-24-00-018), the TPMS fault warning does not persist between drives if the car is off or asleep in between, so the driver may not be warned of an under-inflated tyre, increasing the risk of a crash.
Check for the garage
The fix is an over-the-air (OTA) software update. In the meantime, check the tyre pressures with a gauge, with the tyres cold.
Cost cited in the source
No verified estimate; check whether the free recall remedy remains outstanding for the VIN.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

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Front suspension lateral link fasteners that may work loose (Model 3 and Model Y of 2019–2021, recall SB-21-31-003)Suspension and steering

A recall does not mean your car is affected. Check the market, build date and VIN with the manufacturer.

Engine / equipment
Front suspension lateral link and its joint to the subframe: Tesla Model 3 and Model Y
Period mentioned
2019–2021 (only the VINs in the recall)
Symptoms
The sources describe no early symptoms. If a fastener works loose or comes off, the wheel alignment changes and the car can become unstable.
Possible cause described
The front suspension lateral link is attached to the subframe with two fasteners that may not be tightened to the correct torque. According to the EU alert A12/01806/21 (Safety Gate), if one works loose enough or comes off, the wheel alignment changes, which can affect control of the car and increase the risk of a crash.
Check for the garage
Ask Tesla service, with the VIN, whether the recall is outstanding: they inspect both links where they join the subframe, replace anything damaged and tighten the bolts to the correct torque. If the car feels unstable, do not drive on and have it checked.
Cost cited in the source
No verified estimate; check whether the free recall remedy remains outstanding for the VIN.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

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Brake caliper bolts not tightened to the correct torque (Model 3 and Model Y of 2018–2021, recall SB-21-33-002)Brakes

A recall does not mean your car is affected. Check the market, build date and VIN with the manufacturer.

Engine / equipment
Brake caliper mounting to the stub axles: Tesla Model 3 and Model Y
Period mentioned
2018–2021 (only the VINs in the recall)
Symptoms
The sources describe no early symptoms. The risk is that the caliper ends up restricting the wheel and the tyre loses pressure.
Possible cause described
According to the EU alert A12/01056/21 (Safety Gate), the fasteners holding the brake calipers to the stub axles may not be tightened to the correct torque; wheel movement can be restricted and the tyres may lose pressure, increasing the risk of a crash. The UK DVSA (R/2021/197) lists it for Model 3 cars built from 16/12/2018 to 22/3/2021.
Check for the garage
Ask Tesla service, with the VIN, whether the recall is outstanding: they check the caliper bolts and tighten them to the correct torque.
Cost cited in the source
No verified estimate; check whether the free recall remedy remains outstanding for the VIN.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

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Front seat belt upper anchorage that may not be secured correctly (Model 3 and Model Y of 2018–2021, recall SB-21-20-001)Airbags and seat belts

A recall does not mean your car is affected. Check the market, build date and VIN with the manufacturer.

Engine / equipment
Front seat belt anchorages: Tesla Model 3 and Model Y
Period mentioned
2018–2021 (built from 6/7/2018 to 29/3/2021; only the VINs in the recall)
Symptoms
There is no warning: the belt works normally until it is needed in a crash.
Possible cause described
According to the EU alert A12/01054/21 (Safety Gate), the seat belt mounts may be defective, increasing the risk of injury in a crash. The UK DVSA (R/2021/199) specifies that the front seat belt top loop may not be secured correctly.
Check for the garage
Ask Tesla service, with the VIN, whether the recall is outstanding: they check the top anchorage and secure it if needed.
Cost cited in the source
No verified estimate; check whether the free recall remedy remains outstanding for the VIN.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

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Incorrectly manufactured steering knuckles that may bend or break (Model Y of 2020–2021, recall SB-21-31-004)Suspension and steering

A recall does not mean your car is affected. Check the market, build date and VIN with the manufacturer.

Engine / equipment
Suspension steering knuckles: Tesla Model Y
Period mentioned
2020–2021 (built from 16/6/2020 to 10/11/2021; only the VINs in the recall)
Symptoms
The alert describes no early symptoms. If a knuckle bends or breaks, the suspension arms can come off it: the car loses stability and control can be lost.
Possible cause described
According to the EU alert A12/00503/22 (Safety Gate, notified by Germany), incorrectly manufactured steering knuckles may bend or break and the suspension arms may come off them, reducing stability and increasing the risk of a crash.
Check for the garage
Ask Tesla service, with the VIN, whether the recall is outstanding. If the car feels unstable, do not drive on and call for assistance.
Cost cited in the source
No verified estimate; check whether the free recall remedy remains outstanding for the VIN.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

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Seat-back frame with missing welds (Model Y of 2022–2024, recall SB-24-13-003)Bodywork

A recall does not mean your car is affected. Check the market, build date and VIN with the manufacturer.

Engine / equipment
Seat-back frame: Tesla Model Y
Period mentioned
2022–2024 (built from 22/6/2022 to 25/3/2024; only the VINs in the recall)
Symptoms
There is no warning: the seat looks normal.
Possible cause described
According to the EU alert SR/01907/25 (Safety Gate, notified by Germany), the seat-back frame is missing welds, which may reduce its structural integrity and increase the risk of injury to occupants.
Check for the garage
Ask Tesla service, with the VIN, whether the recall is outstanding on your car.
Cost cited in the source
No verified estimate; check whether the free recall remedy remains outstanding for the VIN.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

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Insufficient shoulder protection in a side impact against a pole (Model 3 of 2024–2026, recall SB-26-00-006)Airbags and seat belts

A recall does not mean your car is affected. Check the market, build date and VIN with the manufacturer.

Engine / equipment
Occupant protection in side impacts: Tesla Model 3
Period mentioned
2024–2026 (built from 30/6/2024 to 8/5/2026; only the VINs in the recall)
Symptoms
There is no warning.
Possible cause described
According to the EU alert SR/02850/26 (Safety Gate, notified by Germany, in force since 30/9/2026), in a side impact against a pole the lateral force on the shoulder can exceed the permitted limit (3 kN), so the car may give insufficient protection in a side impact. The alert does not explain what the repair involves.
Check for the garage
Ask Tesla service, with the VIN, whether the recall is outstanding and when they can carry it out.
Cost cited in the source
No verified estimate; check whether the free recall remedy remains outstanding for the VIN.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

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eCall emergency call without audio after a loss of low-voltage power on software 2022.8 (Model 3 and Model Y, recall SB-22-00-010)Electrical and electronic systems

A recall does not mean your car is affected. Check the market, build date and VIN with the manufacturer.

Engine / equipment
Audio system and eCall emergency call: Tesla Model 3 and Model Y
Period mentioned
2018–2021 (with software 2022.8; only the VINs in the recall)
Symptoms
If the car loses low-voltage (12 V) power, the audio system may stop working, and with it the audio of the eCall emergency call.
Possible cause described
According to the UK DVSA (R/2022/131, Tesla code SB-22-00-010), software 2022.8 introduced a power management change whereby, after a loss of low-voltage power, the audio subsystem could become unavailable, including eCall. Software 2022.12.3 or later reverses that change.
Check for the garage
Check that you have software version 2022.12.3 or later (it installs over the air). If the audio does not work after a 12 V battery warning, book Tesla service.
Cost cited in the source
No verified estimate; check whether the free recall remedy remains outstanding for the VIN.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

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Right front window without the auto-reverse the regulations require (Model Y of 2025, recall SB-25-00-007)Bodywork

A recall does not mean your car is affected. Check the market, build date and VIN with the manufacturer.

Engine / equipment
Right front window motor and software: Tesla Model Y
Period mentioned
2025 (built from 3/3/2025 to 17/7/2025; only the VINs in the recall)
Symptoms
You do not notice it in normal use. The risk is that the window does not reverse as it should if it meets an obstacle while closing.
Possible cause described
According to the UK DVSA (R/2025/350), a software feature that samples the right front window motor encoder at high speed was not enabled, so the car does not meet the auto-reverse requirements.
Check for the garage
The fix is an over-the-air (OTA) software update. Until you have it, make sure nobody has their hands or head in the window when closing it.
Cost cited in the source
No verified estimate; check whether the free recall remedy remains outstanding for the VIN.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

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Incorrectly fitted curtain airbag that may not deploy properly (Model 3 of late 2020, recall SB-21-20-006)Airbags and seat belts

A recall does not mean your car is affected. Check the market, build date and VIN with the manufacturer.

Engine / equipment
Side curtain airbags: Tesla Model 3
Period mentioned
2020 (built from 20/9/2020 to 30/12/2020; only the VINs in the recall)
Symptoms
There is no warning before a crash.
Possible cause described
According to the EU alert A12/01807/21 (Safety Gate), an incorrectly fitted side curtain airbag may not deploy properly in a crash, increasing the risk of occupants being ejected or injured. The UK DVSA (R/2022/007) says the left and right curtain airbags are checked for alignment and orientation and re-aligned if needed.
Check for the garage
Ask Tesla service, with the VIN, whether the recall is outstanding.
Cost cited in the source
No verified estimate; check whether the free recall remedy remains outstanding for the VIN.A rough figure from the original database, not an up-to-date quote.

Sources from the original database

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